Area Manager

3 hours ago

East london, South Africa Kempston Group Full time

AREA MANAGER RETAILMinimum skills and experience required: Minimum 5 years' experience as an Area Manager in clothing retail Strong leadership abilities with proven staff management and performance-driving capability Excellent communication skills across all organisational levels High attention to detail, strong work ethics, integrity, and exceptional timekeeping Ability to work under pressure and use own initiative Computer literate (MS Office) Valid Code 8 driver's licence and willingness to travel extensively Post-matric qualification is advantageous Duties and Responsibilities: Asset ManagementEnsure stores (interior and exterior) are neat, tidy, and fixtures are maintained Coordinate janitorial and repair services Stock ControlAccountable for all stock, shortages, and overages Control inventory levels and replenishment Identify slow sellers and implement corrective action Develop stock loss action plans MerchandisingMange merchandise assortments (quality and quantity) Coordinate shelf layout, seasonal displays, and sale displays Identify new promotional ideas Maintain housekeeping standards and consistency across stores Marketing and SalesImplement marketing promotions to maximise sales opportunities Achieve and exceed sales targets Participate in promotions and stay informed on competitor pricing / products Provide sales leadership to staff Admin and Cash ManagementEnsure store administration meets company standards Ensure correct cash handling procedures and verify documentation daily Manage controllable expenses to maximise profitability Staff ManagementAssign employees to duties Motivate, assist, train, and develop staff Manage performance and enforce disciplinary action Recruit temporary staff when necessary SecurityEnsure adherence to all security procedjures Monitor and manage security teams to ensure optimal performance Customer ServiceDisplay excellent customer service and communication skills Train taff on customer service standards Assist with customer complaints and enquiries Continuously enhance customer satisfaction

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