Internal Sales

3 weeks ago


Johannesburg, South Africa Prostaff Holdings Full time
Minimum requirements for the role:
  • Must be customer service orientated.
  • Must have excellent attention to detail and accuracy in data entry and record-keeping.
  • Must have excellent written and verbal communication skills, including the ability to communicate effectively with customers and internal stakeholders.
  • Previous experience having worked in an internal sales and or supply chain administrative role is essential.
  • Previous experience having worked within the printing inks or related manufacturing environment is preferred but not essential.
  • The successful candidate must have good Excel spreadsheet skills capabilities as well as have previous experience working on SAP or a related ERP System is preferred.
  • The successful candidate should be customer-orientated, passionate and dedicated to working with customers.
The successful candidate will be responsible for:
  • Providing commercial and operational support to the manufacturing and sales teams by co-ordinating and liaising with customers and colleagues making sure that customers' expectations are met at all times.
  • Receiving, processing, and monitoring of customer orders.
  • Capturing all sales orders on SAP and ensuring accurate pricing/quantities are loaded correctly.
  • Converting sales orders to invoices and sending invoices to customers.
  • Liaising and assisting customers with orders, back-order queries and following up, both by email and telephonically.
  • Liaising with operations to track customer orders.
  • Liaising with logistics for deliveries.
  • Ensuring that all customer complaints, issues, and queries reach a successful and appropriate conclusion.
  • Effectively manage pricing strategies, together with the sales manager and sales representative.
  • Liaising with the operations and planning department to track client order completion.
Salary package, including benefits, is highly negotiable depending on experience gained.
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