Claims Consultant Australia Nightshift
4 weeks ago
Claims Consultant Australia Nightshift at Telesure Investment Holdings (TIH) Job Purpose : Process already‑captured claims efficiently and accurately through drawing on the relevant criteria to ensure standardisation across the organisation to enable decision making on a claim. Responsibilities Customer Management (Internal) : Help manage customer by carrying out standard activities to complete the customer request. Data Collection & Analysis : Ask questions, collect data from a variety of sources, analyse information and investigate claim. Claims Administration : Make decisions according to established criteria to ensure standardisation across the organisation by accurately administrating and underwriting claims. Costing : Use appropriate tools to accurately cost applicable claims on a day‑to‑day basis. Work Scheduling & Operational Compliance : Organise own work schedule to get the job done, coordinate with support services and complete work within SLA. Claim Finalisation : Ensure claims are finalised within the set parameters (turnaround time, terms and conditions applied accurately). Remain up to date with current and new product knowledge to enable effective decision making. Administration : Produce, update and provide best practice support to customers on the claims administration process and other departmental systems, in line with claims policy, rules and SLAs. Correspondence : Respond to routine requests using telephonic conversation or emails (internal and external). Document Management : Create, organise and maintain files containing the correspondence relating to policies and matters. Document Preparation : Prepare and manage claim documentation for customers. Education Matric / Grade 12/ SAQA Accredited (Advantageous) (Required) Experience 1 or more years' Financial Services industry experience (Essential); Call Centre Experience (Essential). STI experience (Advantageous); 1 or more years' Claims Experience (Advantageous); At least 2-3 years’ experience in a Customer Service environment (Advantageous). Seniority level Entry level Employment type Full-time Job function Finance and Sales Insurance Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now. #J-18808-Ljbffr
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Team Lead
4 weeks ago
Johannesburg, South Africa Telesure Investment Holdings (Tih) Full timeJob Purpose At Auto & General we value a culture of high performance with high Integrity, we call this 'The Auto & General Way'. We believe that our organisational values are key to deliver on our purpose of 'Giving customers smarter solutions to safeguard a brighter future'. Responsibilities Develop, coach and motivate a team of Claims Consultants to meet...
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Case / Claim Manager
5 days ago
Johannesburg, South Africa AS White Global Full time**Case Manager / Claim Specialist (based in Australia)** - Our Australia client is looking for Case Manager to be based onsite in New South Wales, Australia. - Working hours: Monday to Friday, normal office hours - Salary: Negotiable - according to Australia pay band **Job description**: - Provide early, timely and personal customer focused and empathetic...
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Claims Consultant
2 weeks ago
Johannesburg, South Africa Afrizan People Intelligence Full time**JOB DESCRIPTION** **Our client in the Financial Industry is looking for enthusiastic and passionate Claims Consultants, with experience dealing with Home Contents Claims. The purpose of this role would be to provide specialist advise and support ensuring that claims are paid out as accurately and timeously as possible.** **This is a 6-months'...
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Claims Consultant
7 days ago
Johannesburg, South Africa Afrizan People Intelligence Full time**JOB DESCRIPTION** **Our client in the Benefit Fund Administration Industry is looking for enthusiastic and passionate Claims Consultants, with experience dealing with Death, Retirement and Trust Claims. The purpose of this role would be to provide specialist advise and support ensuring that claims are paid out as accurately and timeously as...
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Claims Consultant
2 weeks ago
Johannesburg, South Africa Wellwishers Full time**Purpose of this role**: The purpose of this role is responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge and experience to make appropriate and...
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Claims Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa 62fc3cef-9a56-45e5-9cff-8d8291ad1dc9 Full time R250 000 - R500 000 per yearJob Description,The purpose of an indemnity claims consultant is to facilitate a smooth and fair claims process for policyholders. They act as a bridge between the policyholder and the insurance/re-insurance company, ensuring that claims are handled efficiently and effectively. The primary responsibility is to assess the validity of claims, manage the claims...
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Insurance: Claims Consultant
3 weeks ago
Johannesburg, South Africa Emporium Full timeEmporium Johannesburg, Gauteng, South Africa Based: Roodepoort Insurance: Claims Consultant - POS Salary: R... and R..., CTC + performance based bonus We are seeking a highly intelligent, detail-oriented, and resilient individual to join our client's Claims Services team. This role involves managing the full claims process for short-term insurance clients,...
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Claims Relationship Consultant
1 week ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Claims department has a position available for a Claims Relationship Consultant who will be based in Auckland Park. The Claims Relationship Consultant is responsible for providing technical support and coaching to Brokers on Call (Santam intermediaries) in order to effectively transact with Santam’s claims services channels. The...
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Senior Claims Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Munich Re Full time R1 200 000 - R1 800 000 per yearCareer Level 3We are looking for a Senior Claims Consultant for our Life Claims Management Team reporting to the Head of Claims Operations. The Life Claims Management Team is responsible for prudent risk management and contributing to the profitability of the Munich Re of Africa Branch (MRAB) Life portfolio. Your Role:• Providing claims risk management...
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Supervisor: Coach
6 days ago
Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full timeSupervisor: Coach (A&G Australia - Night Shift) page is loaded## Supervisor: Coach (A&G Australia - Night Shift)locations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 5, 2025 (2 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service...