Senior Developer
1 month ago
- Work on existing Dynamics 365 and Power Platform projects to enhance configurations and customizations.
- Support, manage, and deliver ongoing platform application support to achieve customer satisfaction and service excellence.
- Accountable for problem resolution and implementation of corrective actions where required.
- Working with other team members to analyze system functions and review functional and technical specifications.
- Understanding incoming incidents and replicating these on UAT/ QA / Sandbox environments to allow for fix verifications support.
- Ensure high standards of customer engagement and services are maintained.
- Expected to complete work-related training and learning to obtain relevant Microsoft Certifications for the Power Platform.
- Writing supporting documentation.
- Operates within controls and procedures in order to ensure the integrity of company.
- Identifies and reports risks or areas of concern to management within own department and area of responsibility.
- Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
- Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
- Represents company in meetings with relevant stakeholders.
- Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values.
- Bachelors degree in computer science, Information Systems, or equivalent.
- Proven experience as a Functional Consultant in implementing Dynamics 365 Customer Service.
- Strong understanding of Microsoft Dynamics 365 and its integration with other business systems.
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills.
- Microsoft Dynamics 365 certification.
- Demonstrable development experience in Microsoft Power Platform - Microsoft PowerApps, Power BI, and Power Automate. (essential)
- Previous experience as part of a support team.
- Experience in Data, UI, Logic, Data Verse and Visualizations.
- Experience with Office 365, Dynamics 365.
- Industry experience working in software development environments.
- Strong ability to manage multiple client relationships simultaneously.
- Strong customer engagement and delivery experience.
- Experience with Azure / Cloud concepts Knowledge.
- Experience in Azure, Azure DevOps and PowerShell.
- Experience in SQL Server or another SQL-based relational database.
- Experience in a .NET programming language, preferably C#.
- Any MS certifications.
- SharePoint 365.
- Technical knowledge of Dynamics 365 Customer Engagement, including development of Plugin Assemblies, Web Resources and Data verse Customizations
- Experience across elements of the Power Platform including Canvas Apps, Power Pages, Power Automate
- Experience with Microsoft technologies an advantage including .NET, C#, SQL, SSIS and SSRS
- Experience with web development is also an advantage, including HTML, CSS, and TS/JS
- Microsoft Azure experience, e.g. App Service, Function Apps, Logic Apps, Service Bus Experience with writing unit tests.
- Microsoft technical certifications (Dynamics 365 / Power Platform / Azure) Agile project delivery experience
- Ability to address/rationalize application issues and understand the technologies supporting the application.
- Excellent documentation skills including developing functional and technical specifications.
- Drive to rapidly deliver value to customers through complex Dynamics CRM implementations.
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