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Workshop Manager

3 months ago

Johannesburg, South Africa LMP RECRUIT Full time
  • Must have a Diesel / Auto Electric / Forklift Trade Test Certificate
  • At least five years post Trade qualified experience in a Workshop Supervisor/Manager position
  • Must be literate on Autoline and Advanced Excel

Duties will include

  • Managing and controlling the smooth process of all new units PDIs
  • Attending weekly production meeting
  • Holding toolbox talks with service staff
  • Keeping the Service Manager updated on the Workshop process
  • Providing instructions on carrying out diagnostic work and supporting Technicians
  • Providing advice and support to Technicians on technical matters
  • Coordinating and following up Warranty Claims
  • Coordinating and ensuring that Service Bulletins are completed and signed off
  • Carrying out fault diagnosis for speedy machine Pre-Delivery Inspections, Load Testing and servicing
  • Co-operating in machine care and safety whilst working on machines
  • SHEQ & ISO responsibilities for the service department
  • Ensuring machines are returned to customer after-service in a neat and clean condition
  • Ensuring diagnosis leads to the most cost-effective and accurate remedy to fault or customer complaint
  • Completing forms and documentation included in the company''s service routine
  • Custodian of all machine Service and Parts Manuals
  • Drafting and preparing any reports required
  • Addressing and coordinating subordinates training requirements and development
  • Ensuring effective communication with staff, across departments, customers, and service providers