E-commerce Support Associate
3 weeks ago
About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E‑commerce Support Associate, you will be the go‑to person for our customers, providing stellar support and solving problems with a friendly, professional attitude. Responsibilities Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns. Efficiently manage customer support tickets and maintain clear records. Stay up‑to‑date on new products and policies to deliver a consistent experience. What You Bring A minimum of 1 year of experience in a remote customer support role, ideally within e‑commerce. Strong written and verbal communication skills. Familiarity with platforms like Shopify, Gorgias, or other ticketing systems is a strong advantage. A high degree of empathy, patience, and attention to detail. Our Benefits Competitive salary with annual performance‑based raises. Paid time off and bonuses. Comprehensive health and dental coverage or a monthly health stipend. Flexible, fully remote work. A supportive team culture with opportunities for professional growth. Remote Setup Your own computer or laptop (i5 processor or equivalent). A reliable, high‑speed internet connection (minimum 15 Mbps up/down). Application Code CS Ready to Join Us? If you have a passion for customer service and the skills to thrive in a remote environment, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries IT Services and IT Consulting #J-18808-Ljbffr
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeE-commerce Support Associate (Remote) TalentPop App is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We are a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeJoin to apply for the E-commerce Support Associate (Remote) role at TalentPop App Get AI-powered advice on this job and more exclusive features. About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don’t just answer questions; we help build loyalty and trust. We’re a fully remote team seeking passionate, proactive individuals to become an integral part of our customer success story. The Role As an E-commerce Support Associate, you’ll...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeTalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to become an integral part of our customer success story. The Role As an E-commerce Support Associate, you'll be the go-to...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don’t just answer questions; we help build loyalty and trust. We’re a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E-commerce...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E-commerce...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E-commerce...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e‑commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E‑commerce...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPop TalentPop is on a mission to redefine what customer service means for modern e‑commerce brands. We don't just answer questions; we help build loyalty and trust. We’re a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E‑commerce...
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E-commerce Support Associate
3 weeks ago
WorkFromHome, South Africa TalentPop App Full timeAbout TalentPopTalentPop is on a mission to redefine customer service for modern e-commerce brands. We don’t just answer questions; we help build loyalty and trust. We’re a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As an E-commerce Support...
