Manager Bakery at PnP

Role Summary To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to. Requirements Matric / Grade 12 Preferably NQF 3 Bakery qualification Experience as a Baker / Bakery Supervisor Minimum of 3 Years Baker Experience Competencies Achieving results through others Plan, organize and follow up on activities and plans Adhere to standards and policies Customer Orientation Communication skills – clearly conveying message and actively listening Business mindedness Key Responsibilities Merchandising Management Conducts regular quality checks on merchandise Executes plano guide 100% Handles product as per SOP Ensures products are produced according to recipe specifications Ensures department is ready for trade by store opening time Identifies fast selling lines within store and implications on margin and sales opportunities Ensures product is wrapped and packed according to standards Ensures sufficient product available for customer demand Ensures compliance to hygiene, housekeeping and safe working standards Monitors the implementation of all promotional activities—adherence to promotional calendar Back up areas are kept clean and clear Follows sell by dates, rotates stock as per policy/SOP on sales floor and back-up area Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum Food Safety & Hygiene Ensures that hygiene and housekeeping standards are maintained Ensures stock rotation Monitors the adherence to food safety and health and safety standards Manages non-conformances via effective corrective action Implements cleaning schedules and checks effective cleaning and sanitation Recording of Food Safety Daily Checklist Customer Services Management Responds to customer requests Answers queries on out of stock—assists with replacement products, explains time to next delivery and issues affecting stock availability Ensures department standards are maintained, equipment is manned and in working order Staff Management Communicates critical information to staff Set targets and activities—priorities, delegates and communicates Handles procedural, policy and legislative non‑compliance Attends monthly regional meetings—takes information back to staff, responds to queries on turnover/waste Checks and amends Kronos scheduling Coaches staff Administration Ensures all equipment is properly maintained in effective working order Ensures general maintenance standards are met Monitors waste and ensures procedures are adhered to Monitors turnover and identifies opportunities for increasing turnover, and identifies and addresses barriers to achieving budgets Ensures all SEL is in place—prints out and ensures all products have current, legible SEL for the customer Systems Gap scanning out of stocks Identifies, counts, and records out of stocks & over stocks Draws Excel report from SAP, communicates stock concerns by completing excel sheet and sending to Demand Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP Checks for electronic communications regularly during the working day Processes waste Ensures PID's are counted correctly as per the National P & L schedule Closing date: 14th November 2025 #J-18808-Ljbffr