Desktop Engineer

3 days ago

Port Elizabeth, South Africa Top Vitae Full time

ESSENTIAL FUNCTIONS & RESPONSIBILITES: Device Enrollment and Compliance Configuration Set up and test Intune enrollment methods (Windows Autopilot, BYOD, bulk enrollment) Define, implement, and maintain compliance policies (encryption, password rules, antivirus, etc.) Integrate conditional access with Entra ID (Azure AD) for non-compliant devices Ensure all endpoints meet security baselines and compliance requirements Application Management and Deployment Inventory and rationalize SCCM-deployed applications prior to migration Repackage and publish applications via Intune (Win32, MSI, Store apps) Establish and maintain self-service app deployment through the Company Portal Document and optimize application deployment processes Windows Update Management via Intune Transition Windows Update for Business (WUfB) policies from SCCM to Intune Define update rings and deadlines for quality and feature updates Monitor compliance, update success rates, and remediation through Intune reporting Configuration Profiles and Security Baselines Replace legacy GPOs and SCCM configuration items with Intune configuration profiles Implement and maintain Microsoft Security Baselines for Windows, Edge, and Office Regularly review policy drift and ensure alignment across device groups Monitoring, Reporting, and Endpoint Analytics Leverage Endpoint Analytics and Device Health reports in Intune for proactive maintenance Build and maintain dashboards for compliance, patching, and enrollment health Define and execute remediation workflows for non-compliant or unhealthy devices SCCM Co-Management and Decommissioning Enable co-management for pilot devices to ensure smooth policy handover Gradually shift workloads (compliance, updates, apps) from SCCM to Intune Plan and execute SCCM infrastructure decommissioning once all endpoints are fully managed by Intune Collaboration, Documentation, and Support Partner with global IT teams to standardize and optimize desktop solutions. Provide training and support to local IT teams and end-users. Create and maintain technical documentation and management reports. PREFERRED EXPERIENCE AND QUALIFICATIONS: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent Familiarity with ITIL framework and service delivery processes Experience with cloud migration projects and Office 365 migrations Strong expertise in Windows 11 OS, Microsoft Intune, SCCM, Azure Active Directory, and Entra ID Troubleshooting experience on end-user devices Mobile application management policies Management of Apple devices through Intune Hands-on experience with device enrollment, compliance configuration, and application deployment in Intune Proficiency in scripting languages (PowerShell preferred) for automation Excellent problem-solving and troubleshooting skills Strong communication skills; ability to work in a global, cross-functional team Experience with endpoint security solutions and security best practices Minimum 4-6 years in desktop engineering, endpoint management, or IT support roles Please consider your application unsuccessful should you not receive feedback within 2 weeks. 

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