Store Manager

2 weeks ago

Polokwane, Limpopo, South Africa Clicks Group Limited Full time
Store Manager - The Body Shop Mall of the North

Listing reference: click_019528

Listing status: Online

Apply by: 18 March 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

The main purpose of the job is to plan, lead and direct the effective management of the day-to-day operations of the store team in order to achieve operational excellence and business objectives.

Key Responsibilities:
  • Ensure maximum profitability of the store by managing key financial indicators (e.g., sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
  • Deliver high standards of customer service excellence consistently, through achievement of objectives and continuous improvement.
  • Ensure effective people management, development, and alignment in store to build capability to meet current and future staffing needs.
  • Drive and manage compliance to all in-store processes aligned to requirements.
Qualifications and Experience:
  • Business and/or Retail Management Diploma (desirable).
  • 1 to 3 years experience in a retail environment as store manager (essential).
Skills, Abilities and Job Related Knowledge:
  • Knowledge of store standard operating procedures.
  • Knowledge of legislation, IR and safety and security procedures.
  • Knowledge of customer service.
  • Knowledge of merchandising (visual, layout, planogram).
  • Product knowledge.
  • Knowledge of logistics/supply chain and retail industry.
  • Ability to manage, lead, and motivate a team.
  • Verbal and written communication skills.
  • Planning, organizing, controlling, and delegation skills.
  • Financial skills.
  • Problem solving and decision-making skills.
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