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Senior IP Engineer

3 months ago

Johannesburg, South Africa wePlace Full time
Purpose
The Senior IP Engineer is the overall custodian for planning, implementation, configuration and troubleshooting and support of Active Network that will covers all IP Transport requirements for connectivity, L2/L3/MPLS/Segment Routing, Fibre Channel Network, interconnects to ISPs and to cover end to end network support on GPON/AE, IP Backhaul and ISP domain (IPT, Peering and Caching)

Overall Responsibilities
  • Scope National IP Transport requirements (end-to-end), to include IP/MPLS, Active network, ISPs, Fibre Channel Network, IT, and 3rd parties
  • Conduct high-level IP Transport planning nationally
  • Conduct low-level IP Transport planning nationally
  • Develop methods of procedure for implementation
  • Ensure and oversee implementation
  • Quality acceptance of the project
  • Provides subject matter expertise on technical solutions
  • Manages vendor performances based on contractual obligations
  • Escalating operational issues with vendors and ticket tracking
  • Manages escalation of faults with vendors and informs all stakeholders of status
  • Participates in the development of goals, work plans, timelines, and implementation approaches
  • Onsite support, remote support and troubleshooting nationally
  • Regional and national escalation of faults
  • Support management team on national planning projects

Communication
  • Engage with internal teams and external vendors to understand and solve network related issues
  • Engage with regional, internal, and external teams including vendors in network related planning and implementation projects
  • Probe to determine the actual nature or underlying cause of technical network problems/issues
  • Explain procedural approaches effectively to relevant parties
  • Produce and maintain fundamental documentation of standards and procedures
  • Provide weekly reports on working equipment and instrumentation
  • Take instructions from own manager
  • Escalate, internally, issues as needed

Problem Solving
  • Investigate and evaluate problem areas and propose possible solutions
  • Escalation to Vendors and management and tracking of complex issues
  • Translate problem findings into Incident reports with solution recommendation
  • Solve standard, albeit more complex, problems independently
  • Plan multiple tasks characterized by short term project timelines and deliverables
  • Provide in-depth expertise, initiative, insight, and interpretation in fault-finding to facilitate faster solutions
  • Understand IP/MPLS and Active network technicalities and performance
  • Understand Fibre Channel Network technicalities and performance
  • Understand ISP domain (including IPT, Peering, Caching and CG-NAT)
  • Interpret and provide advice to resolve issues
  • Follow Standard Operating Procedures (SOP's) to clear faults and resolve problems encountered
  • Support management team on national planning projects

Education, Skills & Experience Subject Matter Expertise
  • Strong knowledge of IP/MPLS, Segment routing and Fibre channel networks
  • Thorough understanding of interface specifications and protocols used in the Active Ethernet environment
  • Sound knowledge of regulatory procedures applicable to IP network
  • Advanced knowledge of IP/MPLS networks and TCP/IP
  • Good technical knowledge on Network

Minimum Qualification
  • BTech/bachelors degree in IT/Electronics or related Network engineering qualifications
  • Cisco CCDE or CCIE lab
  • Huawei HCIE lab
  • Network and design professional certifications

Minimum Experience
  • Four to five (4-5) years experience in the network and telecommunications industry, in a Carrier / Mobile / Enterprise environment
  • Should be able to communicate & collaborate across the Enterprise (Cross functional seamless execution) and developing strong relationships with Internal and External customers

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.