French-Speaking Customer Experience Specialist
3 weeks ago
French‑Speaking Customer Experience Specialist About The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe finding and staying in a home should be as seamless as buying on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS) , The Flex enables effortless guest experiences and streamlined operations for property owners across the globe. We’re building a team of A‑Players — ambitious, proactive professionals who thrive in fast‑paced environments, embrace ownership, and deliver excellence in everything they do. Position Summary As a French‑Speaking Customer Experience Specialist , you’ll be the voice and heartbeat of The Flex for our guests and landlords. From the first inquiry to the final check‑out, you’ll ensure every interaction is smooth, efficient, and memorable. You’ll handle communication, solve problems, and use our in‑house technology to deliver world‑class service that reflects our commitment to operational excellence and customer delight. This role is perfect for someone empathetic, detail‑oriented, and passionate about helping others — someone who takes pride in turning challenges into exceptional experiences. Key Responsibilities Customer Support – Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone — in both French and English. Booking Assistance – Guide guests through the reservation, check‑in, and check‑out processes using our PMS tools. Problem Solving – Investigate and resolve issues quickly while maintaining a calm, empathetic, solution‑focused approach. Knowledge Management – Accurately document interactions, feedback, and resolutions to help improve service quality. Cross‑Team Collaboration – Work closely with Operations and Tech to identify recurring issues, propose improvements, and optimize the user experience. Upselling & Retention – Identify opportunities to enhance stays or strengthen long‑term relationships with landlords and guests. What We’re Looking For Fluency in French and English (written and spoken) Proven experience in customer service, ideally in hospitality, real estate, or tech‑enabled platforms Excellent communication and interpersonal skills — you listen, understand, and make people feel heard Strong organizational abilities and composure under pressure Tech‑savvy — comfortable using PMS, CRM, and digital support tools A problem‑solving mindset with empathy, patience, and meticulous attention to detail Why Join The Flex Be part of the revolution – Help reshape the $4T global rental industry. Work with the best – Join a high‑performing, supportive international team. Grow fast – Real career progression opportunities as we expand globally. Earn what you deserve – Competitive Compensation Plus Performance‑based Incentives. Live flexibly – Remote‑first, results‑driven culture — work from anywhere. If you’re ready to join a company redefining how people live, move, and rent, we’d love to hear from you. Referrals increase your chances of interviewing at The Flex by 2x. Get notified about new Customer Experience Specialist jobs in South Africa . Seniority level : Entry level Employment type : Full‑time Job function : Other #J-18808-Ljbffr
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Customer Experience Specialist French Speaker
3 weeks ago
WorkFromHome, South Africa The Flex Full timeAbout The Flex At The Flex, we’re on a mission to revolutionize how the world rents. We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners around...
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French Speaking Customer Service Team Leader
4 weeks ago
WorkFromHome, South Africa Surgo Pty Ltd Full timeOverview Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team, 3 months in office and Hybrid thereafter. Responsibilities Lead and manage a team of French-speaking CSRs, providing support and direction Oversee daily operations to ensure smooth workflow and high service quality Conduct regular...
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French-speaking Business Development Executive
2 weeks ago
WorkFromHome, South Africa The Legends Agency Full timeFrench-speaking Business Development Executive About the job French-speaking Business Development Executive French-speaking Business Development Executive Location: Cape Town/ RemoteFull-Time Join a High-Growth B2B Sales & Marketing Powerhouse Are you a dynamic, fluent French speaker with a passion for sales and client growth? Do you thrive in a fast-paced,...
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WorkFromHome, South Africa TransUnion Full timeA global leader in credit information management is seeking a French speaking Voice Office Operations Representative to manage calls and emails for banking and business customers. The ideal candidate must be fluent in both French and English, possess strong customer service skills, and have experience in a contact-centre environment. This remote position...
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WorkFromHome, South Africa Hopecompass Full timeA leading development consultancy is seeking a French-speaking Development Consultant to oversee farming projects throughout Africa. The ideal candidate will hold a Master’s degree in agronomy, possess at least five years of relevant experience, and exhibit excellent communication skills in English and French. This position offers an engaging international...
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French-Speaking Biz Dev Executive
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WorkFromHome, South Africa The Legends Agency Full timeA dynamic marketing agency is seeking a French-speaking Business Development Executive to join their team. This role involves generating new business leads, presenting tailored solutions, and collaborating with internal teams. The ideal candidate is a fluent French speaker with at least 2 years of relevant experience, strong communication skills, and the...
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WorkFromHome, South Africa TransUnion Full timeFrench speaking Voice Office Operations Representative (Remote) page is loaded## French speaking Voice Office Operations Representative (Remote)locations: Remote - South Africatime type: Full timeposted on: Publicado hoytime left to apply: Fecha final: 21 de noviembre de 2025 (Quedan 2 días para realizar la solicitud)job requisition id: **Lo que...
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Remote French-Speaking SaaS Sales Rep
2 weeks ago
WorkFromHome, South Africa Huzzle.com Full timeA global recruitment firm is seeking a motivated French-speaking Sales Development Representative for the IT sector. This remote role involves driving outbound prospecting, lead qualification, and maintaining CRM records. Ideal candidates are tech-savvy with B2B sales experience and excellent communication skills. Join a supportive community and enjoy...
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Bilingual Sales Representative
2 weeks ago
WorkFromHome, South Africa Huzzle.com Full timeBilingual Sales Representative (French & English) At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles...
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WorkFromHome, South Africa S-RM Full timeFRENCH SPEAKING DUE DILIGENCE SENIOR ANALYST – SUB-SAHARAN AFRICA Cape Town, Western Cape, South Africa We have a new and exciting role available within our Corporate Intelligence division in Cape Town for a French-speaking Senior Analyst that ideally has an active interest and experience conducting research in Francophone Africa. Less experienced...
