Customer Success Manager

**Purpose of the role** The purpose of the Customer Success Manager is to take ownership of, and to ensure that the Customer Success Team empowers and supports key stakeholders that we service, to use our products and services to their full potential, and to maximize the value they receive. **Your mission will be to**: - Own the customer success strategy...

Location: Hybrid – Johannesburg Employment Type: Full-Time Industry: SaaS | Global HR Tech | Client Success WatersEdge Solutions is partnering with a global HR tech innovator to hire a hands-on, strategic Manager, Customer Success . This is a rare opportunity to lead a high-impact team of Customer Success Managers (CSMs) in Johannesburg—where you’ll...

Are you a relationship-builder with a passion for customer success in a fast-paced, tech-driven environment?We're hiring a Customer Success Manager to join a dynamic, rapidly scaling global team. This is a key role focused on client retention, revenue growth, and delivering an exceptional customer experience across a diverse portfolio.Key...

Location: Hybrid – Johannesburg Employment Type: Full-Time Industry: SaaS | Global HR Tech | Client Success WatersEdge Solutions is partnering with a global HR tech innovator to hire a hands-on, strategic Manager, Customer Success . This is a rare opportunity to lead a high-impact team of Customer Success Managers (CSMs) in Johannesburg—where you’ll...

Join Jem as a Customer Success Manager This isn't a normal customer success role. It's a chance to sit at the centre of South Africa's fastest-growing HR tech company, helping employers across the country change how they care for their people.At Jem, Customer Obsession isn't a buzzword, it's the reason we exist. Our Customer Success Managers are the front...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

Title: Customer Success Manager Department: Client Services Reports To: Business Unit Manager Work Environment: Onsite Position Overview We are looking for a dynamic and relationship-driven Customer Success Manager to oversee the end-to-end delivery of solutions for key clients within the retail media space. In this role, you will act as the primary liaison...

**About Us** Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a...

The Customer Success Manager (CSM) plays a pivotal role in nurturing and expanding our client relationships. Acting as a strategic liaison between clients and internal teams (Sales, Support, PMO), the CSM ensures high levels of client satisfaction, drives operational excellence, and identifies opportunities for growth within existing accounts. This role...