Product Lead

Product Lead – Payments Takealot.com , South Africa’s leading online retailer, is looking for a highly talented Product Lead to join the Payments team. We are a young, dynamic, hyper‑growth company looking for smart, creative, hard‑working people with integrity to join us. About the Role Your mission, should you choose to accept it: Build the overall vision and roadmap of the Payments portfolio on all Takealot shopping platforms (web and apps). Shape Takealot.com’s payment strategy and impact how over 4 million South Africans pay for the things they love. Work cross‑functionally with engineering, design, operations, and executive teams to bring about product enhancements that improve payment‑related processes. Define a compelling long‑term product vision (3–5 years) and strategy for your product area, aligned with business goals and grounded in customer needs. Own and maintain an actionable product roadmap that clearly prioritizes features, enhancements, and strategic initiatives. Leverage data and experimentation to continuously improve the product. Take responsibility for talks and negotiations with partners dealing with payment services while working with experts in the payment space. Research the best solutions in the payments market and build cases for projects that can move the business forward. Drive conversion rate optimisation as it relates to online payments. Work with business owners to understand strategy, requirements, and priorities in order to translate their needs into projects for payments. Define/track the metrics and data that will inform all decisions on product features and functionality. Analyse and understand the project scope and core objectives through workshops with stakeholders to define business requirements. Elicit low‑level functional requirements and document these requirements such that detailed technical specifications can be compiled by Engineering. Collaborate with the technical lead and subject matter experts to establish the technical vision and analyse trade‑offs between usability and performance needs. Evolve appropriate Product Management practices for a responsive, dynamic environment to foster effective execution of commitments. Ensure the development and QA teams understand the requirements by attending backlog grooming and sprint planning sessions. Set timelines, drive project schedules, and lead cross‑functional development teams from design through to release. Perform user acceptance testing. Key Skills Vision & Strategic Thinking – define clear, ambitious product vision and translate it into a cohesive strategy. Product Craft & Execution – experience building and scaling customer‑facing products in e‑commerce or online marketplaces. Customer‑Obsessed Problem Solving – turn insights into meaningful solutions that drive measurable business outcomes. Commercial and Market Acumen – use data, user insights, and competitive intelligence to assess opportunities. Analytical Rigor – data‑literate and insight‑driven, design experiments and track performance. Thoughtful Leadership – mentor and develop product talent, foster a high‑performing, customer‑focused culture. Qualifications & Experience Minimum bachelor’s degree, preferably in engineering. At least 7 years of product management experience, preferably in eCommerce/online retail/payments. 2–4 years in a product leadership/strategic role. Strong strategic thinking and product discovery experience. Experience leading cross‑functional product initiatives. Benefits Hybrid working model – remote + office. Mentorship programme and career growth from within. Free access to global learning platforms (MyAcademy, Udacity, Coursera). Employee discount at takealot.com. Birthday leave, free parking, technical stack exposure. Location: City of Cape Town, Western Cape, South Africa Seniority Level: Director Employment Type: Full‑time Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply. #J-18808-Ljbffr