Pharmacist Assistant QPB
3 days ago
Pharmacist Assistant QPB - Clicks Kenilworth Corner Clicks Group is recruiting a Pharmacist Assistant for its Clicks Kenilworth Corner location in Cape Town. The role involves providing pharmaceutical care services, administering scripts, and performing day‑to‑day dispensary administration in accordance with company Standard Operating Plans (SOPs). The focus is on accurate dispensing and ensuring high levels of patient satisfaction. Key Responsibilities Interact with customers in a professional manner, ensuring strict confidentiality within SOP and agreed timelines. Administer scripts and any other claiming/capturing related procedures. Accurately and completely handle all profiles worked on. Interact with healthcare professionals as required. Problem‑solve and follow up on queries. Duties Interact with customers via telephone or other means regarding medication and healthcare services. Accurately capture scripts received at the central pharmacy centre. Handle queries regarding prescriptions. Manage patient profiles. Assist with chronic authorisations. Liaise with all other departments. Perform ad‑hoc requirements as per operational needs. Knowledge Product knowledge, including over‑the‑counter items. Knowledge of SAPC and relevant legislation. Sound understanding of the chronic authorisation process and procedures. Customer‑service oriented approach. Ethical working practice and compliance. Skills Computer literacy (MS Office). Customer‑service oriented attitude. Team player. Integrity. Accuracy and attention to detail. Bilingual, with English as a core requirement. Ability to work with patients and adapt to various departmental duties. Initiative to ensure patient satisfaction. Effective time‑management skills. Adaptability. Positive attitude. Capacity to work under pressure. Competencies Adhering to principles and values. Collaborative working with people. Delivering results and meeting customer expectations. Experience & Minimum Requirements Minimum one year of experience as a Pharmacist Assistant (Post Basic). Education & Training Further Education and Training Certificate in Pharmacist Assistance (essential). Equality, Diversity and Inclusion All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply. #J-18808-Ljbffr
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