MANAGER: ICT INFRASTRUCTURE

# MANAGER: ICT INFRASTRUCTUREJOB TITLE: MANAGER: ICT INFRASTRUCTURE CONTRACT TYPE: PERMANENT JOB GRADE: COMPETITIVE SALARY ALIGNED TO NHBRC SALARY GRADES REPORTING TO: CHIEF INFORMATION OFFICER SECTION: BUSINESS MANAGEMENT SOLUTIONS LOCATION: HEAD OFFICE, SUNNINGHILL JHBKEY DELIVERABLES The ICT Infrastructure Manager will oversee the design, implementation, and maintenance of our organisation’s IT infrastructure. This role is critical to ensuring the reliability, scalability, security, and efficiency of all ICT systems, including network services, servers, storage, and cloud infrastructure. The ICT Infrastructure Manager will lead a team of IT professionals, manage large-scale projects, and implement best practices to ensure a robust and future-ready infrastructure environment. The Individual will primarily be responsible for, but not limited to the following:• Develop and implement the organization’s ICT infrastructure strategy in alignment with business goals. • Assess current infrastructure, identify gaps, and propose solutions to optimize performance, scalability, and security. • Prepare and manage budgets for ICT infrastructure projects and operations. • Oversee the design, deployment, and maintenance of on-premises and cloud-based infrastructure, including servers, storage, and networking. • Lead the implementation of high-availability solutions to ensure business continuity and disaster recovery. • Manage and maintain cloud infrastructure platforms such as Microsoft Azure or AWS. • Ensure the secure and efficient operation of the organization’s network, including LAN, WAN, VPNs, and wireless technologies. • Implement and manage robust cybersecurity measures, including firewalls, intrusion detection/prevention systems, and endpoint protection. • Ensure compliance with relevant security standards and data protection regulations. • Monitor and optimize the performance of ICT infrastructure, ensuring uptime and reliability. • Manage ICT support and ensure timely resolution of incidents and service requests. • Maintain accurate documentation of infrastructure assets, configurations, and processes • Monitor and optimize the performance of ICT infrastructure, ensuring uptime and reliability. • Manage ICT support and ensure timely resolution of incidents and service requests. • Maintain accurate documentation of infrastructure assets, configurations, and processes • Plan, execute, and oversee ICT infrastructure projects, ensuring delivery on time, within scope, and on budget. • Collaborate with cross-functional teams to support infrastructure requirements for organizational projects • Stay informed of emerging technologies and trends in IT infrastructure, including virtualization, containerization, and hybrid cloud solutions. • Recommend and implement innovative solutions to drive efficiency and competitive advantage. • Develop, monitor, and review ICT Infrastructure policies, procedures, standards and process flows • Ensure adherence to all related policies, procedures and applicable regulations • Contribute to the development of and maintenance of the risk register of ICT Infrastructure • Compile reports and other relevant documentation for internal stakeholders • Collaborate with Audit, Risk, Governance and Compliance functions in respect of monitoring and implementing compliance processes • Respond to audit findings • Recommend actions on the improvement of systems and practices for the ICT Infrastructure Sections • Responsible for functional budget and overall financial management of the ICT Infrastructure Section • Manage ICT Infrastructure Service Level Agreements (SLA) with service providers • Ensure cost optimisation measures are in place within the Section • Implement and effectively manage the approved budgets, procurement plans, report variances, and monitor the implementation of remedial actions to minimise impact • Define and convert the Customer Experience through Digitalization • Build client relations by demonstrating professionalism, appropriate self-confidence, a facilitative communication style, and constructive response to client needs • Maintain positive interpersonal relationships with team members and others by demonstrating productivity, initiative and flexibility • Educate management on ICT Infrastructure concepts by using internal control frameworks and other leading practices to design adequate and effective internal controls • Establish and maintain lines of communication and systems of reporting within the organisation • Make presentation on ICT Infrastructure activities within the NHBRC • Lead and mentor a team of IT professionals, fostering a culture of collaboration and excellence. • Manage relationships with external vendors and service providers, ensuring high-quality service delivery and adherence to SLAs. • Conduct regular performance reviews and implement professional development plans for team members. • Deal with grievances, conflict and disciplinary issues and take appropriate actions in accordance with NHBRC Policy.MINIMUM REQUIREMENTS: • Bachelor’s degree in computer science, Information Technology or related field • Minimum of 5 years of experience in ICT infrastructure management or related role • At least two certifications in the following as an added advantage: o CCNP, o CCNA, o Windows Server certification, o Microsoft 365 certification, o AWS Cloud certification, o Azure Cloud certification, o CISSPCOMPETENCIES AND SKILLS • Proven experience with Microsoft Azure, AWS, or other cloud platforms. • Strong knowledge of network architecture, virtualization technologies (e.g., VMware, Hyper-V), and storage solutions. • Expertise in managing enterprise-level network environments, including LAN/WAN, firewalls, and VPNs. • Advanced understanding of cybersecurity frameworks, tools, and best practices. • Proficiency in operating systems such as Windows Server, Linux, and Unix. • Hands-on experience with disaster recovery and business continuity planning. • Familiarity with infrastructure automation tools such as Terraform, Ansible, or Puppet. • Experience with ITIL frameworks and service management practices preferably.APPOINTMENT: The above-mentioned position will be offered on a permanent basis with a Total Cost To Company package.ENQUIRIES: Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.Ms Neo Stephens Tel: CLOSING DATE: 09 December 2025APPLICATION PROCESS: Please email your CV to with “Manager ICT Infrastructure” in the subject line. Applicants are informed that correspondence will be limited to short-listed candidates only. If notification of an interview is not received within 1 month after the closing date, candidates may regard their application as unsuccessful.Disclaimer: The National Home Builders Registration Council (NHBRC) will consider all applications in terms of its Employment Equity Plan. The NHBRC reserves the right not to make an appointment. Candidates will be subjected to appropriate psychometric testing and other selection instruments. In conjunction to merit on the basis of qualifications, experience and proven achievements the National Home Builders Registration Council is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups.## Apply for this position#J-18808-Ljbffr