Sambassador

Smollan City of Johannesburg, Gauteng, South Africa We are looking for a Sambassador in JHB South to ensure product / service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt. Responsibilities Customer Experience Management Manage customer vetting and registration Manage rental process Gather feedback and suggestions from customers to continuously improve the rental service Monitoring and managing inventory including storing, tracking and maintenance of equipment Managing & Ensuring Compliance Standards & Discipline Management Brand Management & Compliance onsite HSSE compliance Non-Compliance Escalation Reporting and KPIs Delivery of Quality Reporting & Insights Red flag escalations of issues encountered on the sites Speedy response to resolve issues that are encountered Provide insights gained from customer interactions Administration Capture daily, weekly, and monthly reports based on customer interactions and sales Identify challenges and corrective actions Gather feedback from customer complaints, queries and requests and ensure resolution Build and maintain strong working relationship Qualifications 2-3 years sales experience in Telecommunication or Electronics Matric Sales acumen Marketing principle knowledge Customer service skills Administration skills Communication skills (verbal & written) Seniority level Entry level Employment type Full-time Job function Retail #J- Ljbffr #J-18808-Ljbffr