Assistant Store Manager

2 weeks ago

Pietermaritzburg, South Africa Ntice Sourcing Solutions Full time

Duties & Responsibilities Our client, a leading national retail group, is seeking experienced Assistant Store Managers to support the daily operations of several branches across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the regionMidlands branchesare located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and UmdlotiTo be considered for this role, you must have3 years'proven experience managing a team within a retail client-facienvironment. Your background should include overseeing teams focused on the sale of products to consumers in one or more of the following key categories : food, beverages, pharmaceuticals, home careor maintenanceThis position is ideal for a hands‑on retail manager with a passion for building and motivating teams, driving exceptional customer service, and driving operational excellence in a fast‑paced environment Duties and Responsibilities Support the Store Manager in achieving sales, service, and profitability objectivesOversee stock control and manage bi‑annual stock take, managing stock flow to floor, ensuring accurate ordering, replenishment, and shrinkage managementEnsure full compliance with merchandising standards, including planning, implementing, and maintaining promotional stock and displays, and adhering to all labelling, pricing, and layout requirementsEnsure smooth day‑to‑day store operations and staff schedulingAddress customer queries and complaints promptly, ensuring service excellenceOversee and support the Click & Collect (online orders) process, including queriesAssist with performance management, personal development plans, training, and HR administrationEnforce compliance with company policies, SOPs, and health and safety standards Essential Requirements / Non‑Negotiable Must be a South African CitizenMatricYou will need to pass an MIE check, no criminal record and clear credit ratingValid driver's license and own reliable transportMust have a minimum of 3 years' experience as a supervisorMust have a background thatincludes sales floor management and receiving, administration, cash officeMust have solid working experience that covers stock control, expense management, and reportingExcellent numerical, analytical, and communication skills.Strong attention to detail and adherence to processesFlexibility to work retail hours and travel as required Advantageous Skills & Experience Tertiary qualifications are highly advantageousExperience with Excel, SAP, Unisolv,SuccessFactorsor similar retail systems is preferred Remuneration and Benefits CTC package‑ candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a moveComprehensive benefits, including medical aid and provident fund contributionsStaff discounts and performance‑based incentives Desired Experience & Qualification pharmaceuticals, home care, Support #J-18808-Ljbffr

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