Head Of Administration Midrand

5 days ago

Midrand, South Africa Heitha Staffing Group Full time

Job Objective The objective purpose of this role is to direct, administer and coordinate the internal operational activities of the organization in accordance with policies, goals, and objectives established by the chief executive. Minimum Requirements BCom or Bachelor’s degree in relevant field. MBA is advantageous. Minimum of 10 years’ experience in a similar position. Employee benefits experience. Duties: 1. Strategic Directs internal operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise. Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Recommends their adoption to the Chief Executive Officer. Directs the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise. Develops and establishes operating policies consistent with the CEO’s broad policies and objectives and ensures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically and reports these results to the CEO. Ensures that all activities and operations are performed in compliance with local, state, and SARS regulations and laws governing business operations. Develops and maintains a sound plan of organization. Establishes policies to ensure adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility. Directs the development and establishment of adequate and equitable personnel policies throughout the organization, including compensation policies and employee benefit plans. Ensures that the interests and welfare of employees as individuals are preserved and protected. 2. General Management Managing overall administration team for the full function of employee benefits (contributions, claims, exits). Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreements. Organising and managing administrators' activities when attending to members so that responses are delivered in a professional manner according to the requirements. Ensuring that monthly productivity targets are met. Monitoring performance and productivity standards and identifying areas of improvement/Providing agents with feedback on productivity targets. Assisting in coaching, training and development of staff. Driving excellent service provision to contribute to the retention of clients which will result in attracting new business through proactive relationship management. Ensuring that responsible managers/team leaders are analysing and investigating claims before our organisation can make a

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