Customer Success Executive
3 weeks ago
About The Flex At The Flex , we’re reinventing the global rental experience.We believe renting a home should be as simple, fast, and borderless as buying on Amazon — and we’re building the infrastructure to make that possible. Powered by our proprietary Property Management System (PMS) , The Flex automates operations, streamlines bookings, and delivers frictionless experiences for both guests and landlords. We’re scaling rapidly and assembling a team of A-Players — ambitious, proactive, and committed to excellence.If you thrive in a high-growth environment and love turning challenges into opportunities, you’ll feel right at home here. The Role As a Customer Success Specialist , you’ll be the human backbone of an increasingly automated ecosystem — the expert who ensures that both guests and landlords experience the magic of a seamless rental journey. This is a hands‑on, people‑centric role for someone empathetic, tech‑savvy, and energized by delivering world‑class service. ⚙️ Key Responsibilities Customer Support – Serve as the primary point of contact for guests and landlords via chat, email, and phone, delivering fast and effective assistance. Onboarding & Education – Guide new landlords and partners through our PMS platform to unlock its full capabilities. Issue Resolution – Troubleshoot operational and technical issues, escalating when needed to ensure uninterrupted workflows. Customer Insights – Track satisfaction metrics, gather feedback, and identify trends to improve our service and product. Cross-Team Collaboration – Work closely with Operations, Product, and Tech to refine processes and elevate the customer journey. Upselling & Retention – Spot opportunities to enhance guest experiences and strengthen long‑term landlord relationships. What You Bring Exceptional written and verbal communication skills Experience in customer success, hospitality, or property management Confidence using CRM systems, PMS tools, and digital support platforms Strong problem‑solving, time management, and organizational skills High emotional intelligence: empathy, patience, and composure under pressure Fluency in English (French or other languages are a strong plus) Why Join The Flex Make an Impact – Join a company redefining how the world rents and lives. Global Exposure – Work with a high‑performing international team across markets. Career Acceleration – Grow with us as The Flex expands worldwide. Performance Rewards – Competitive compensation with results‑driven bonuses. Remote-First Culture – Work from anywhere; we measure outcomes, not hours. We’re not just building another property company — we’re building the future of living .If you’re ready to contribute to something global, fast, and meaningful, we’d love to hear from you. #LI-Remote #J-18808-Ljbffr
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Customer Success Executive
1 week ago
WorkFromHome, South Africa NielsenIQ Full timeOverview Customer Success The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and/or Etilize solutions. The Customer Success Executives are a vital, customer-facing component of NIQ Brandbank, working with our key customers. Their...
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Customer Success Manager
3 weeks ago
WorkFromHome, South Africa Sellsius Full timeOur client is seeking a Client Success Manager to build strong, ongoing relationships with their Managed Service Provider (MSP) partners - the equivalent of “customers” in their industry. This role is ideal for someone who thrives on building relationships, solving problems, and delivering measurable value to partners in a fast‑growing technology...
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Customer Success Manager
1 week ago
WorkFromHome, South Africa Sellsius Full timeOverview Our client is seeking a Client Success Manager to build strong, ongoing relationships with their Managed Service Provider (MSP) partners - the equivalent of "customers" in their industry. This role is ideal for someone who thrives on building relationships, solving problems, and delivering measurable value to partners in a fast-growing technology...
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Senior Sales Executive
2 weeks ago
WorkFromHome, South Africa The Legends Agency Full timeSenior Sales Executive (Customer Success & Account Management) Cape Town, Western Cape, South Africa Job Openings Senior Sales Executive (Customer Success & Account Management) About the job Senior Sales Executive (Customer Success & Account Management) Job Title: Senior Sales Executive (Customer Success & Account Management) Location: Cape Town (Remote to...
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Customer Success Executive
3 weeks ago
WorkFromHome, South Africa The Flex Full timeAbout The Flex At The Flex, we’re reinventing the global rental experience. We believe renting a home should be as simple, fast, and borderless as buying on Amazon — and we’re building the infrastructure to make that possible. Powered by our proprietary Property Management System (PMS) , The Flex automates operations, streamlines bookings, and delivers...
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Customer Success Executive
3 weeks ago
WorkFromHome, South Africa The Flex Full timeAbout The Flex AtThe Flex, we're reinventing the global rental experience. We believe renting a home should be as simple, fast, and borderless as buying on Amazon — and we're building the infrastructure to make that possible. Powered by our proprietary Property Management System (PMS), The Flex automates operations, streamlines bookings, and delivers...
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Strategic Customer Success Manager
1 week ago
WorkFromHome, South Africa NielsenIQ Full timeA leading consumer intelligence company in Cape Town seeks a Customer Success Executive to build strong relationships with customers, ensuring they derive maximum value from our solutions. This role involves proactive engagement, addressing customer needs, and collaboration across departments to enhance customer experience. The ideal candidate will have...
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Senior Manager, Customer Success
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WorkFromHome, South Africa OffSec Full timeSenior Manager, Customer Success OffSec – Join to apply for the Senior Manager, Customer Success role at OffSec Get AI-powered advice on this job and more exclusive features. About OffSec Founded in 2006 by the creators of Kali Linux, OffSec (formerly Offensive Security) is the powerhouse behind the world’s most respected cybersecurity training and...
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Renewals & Customer Success Lead
3 weeks ago
WorkFromHome, South Africa Meltwater Group Full timeA leading software company based in Cape Town is looking for a Renewal Specialist to lead engaging customer relationships and manage renewal transactions. Ideal candidates should have a Bachelor's degree and 2 years of relevant experience in renewals or customer success. Excellent communication and organizational skills are crucial to ensure customer...
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Customer Success Manager
1 week ago
WorkFromHome, South Africa Sunrise Media Full timeMedia - Scaling Dental Practices Across North America - $18M+ Client Revenue Generated Client Success Manager Schedule: 9 AM – 6 PM PT (Mon–Sat) About Us Sunrise Media is a fast-growing dental marketing agency specializing in Facebook / Meta paid ads, high-quality lead call center support, video editing, and creative production. We help dental clinics...
