International Travel Consultant, East London

4 weeks ago

East london, South Africa Sheldon Recruitment and Selection Full time

Applicants are required to meet the following criteria:

  • Relevant qualification in Travel, Tourism, Business or relevant field
  • 3 5 years working experience as a Travel Consultant
  • MUST have working knowledge/ experience of traveling software (QuickTrav , Amadeus and GDS and Galileo)
  • Proficiency in English; isiXhosa and other additional languages is essential
  • Exemplary sales skills and customer-oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
The successful applicant would be responsible for, but not limited to:

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients specifications and wishes and suggest suitable travel packages or services
  • Organize travel from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets
Salary: Market related

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