Senior IT Helpdesk Engineer: Escalation, Projects

**We Want You**: **You Bring**: - Matric - Required relevant qualifications in IT or A+, N+ certification from a recognised institution. - At least +3 years’ experience in a Service Desk/Helpdesk environment, infrastructure remote support. - Exposure and experience within an IT Helpdesk service desk. - Degree or Diploma in Information Technology...

**About Us**: We are looking for a Helpdesk Agent to join our team. This role is responsible for delivering exceptional customer service by managing work orders efficiently, resolving client queries promptly, and maintaining accurate records to ensure operational excellence and compliance with Tsebo standards. As a leading African Integrated Workplace...

A prominent IT services provider in Johannesburg is seeking a Senior Helpdesk Technician. This role offers advanced technical support across hardware, software, and networking, while mentoring junior staff. Responsibilities include complex issue resolution, system administration, and leading IT projects. The ideal candidate has over 8 years in support roles,...

**IT Helpdesk Support** Introduction: - Currently we are looking for people to join our support. **Responsibilities**: - Helpdesk - Customer Support. - Escalations to ManageEngine. - Internal IT support. - Product Certification. - Client Meetings. **Requirements**: - A+ - N+ - MCSA. - Minimum of 4 years in IT support position. - Network and Server...

**KEY AREAS OF RESPONSIBILITY INCLUDE**: **End User Interaction**: - Act as first point of contact for all IT related topics and support requests - Provide timely and professional assistance to end users - Ensure the IT Desktop Support function is monitored effectively without compromising on service delivery **Problem Analysis and Troubleshooting**: -...

Purpose: The Senior Information Security Engineer is a strategic technical leader responsible for designing, implementing, and optimizing advanced security architectures across the companys hybrid infrastructure, applications, and cloud environments. This role drives security engineering initiatives, mentors junior engineers, leads complex incident response...

Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions. SD-WAN Escalation Engineer – Be the Last Line of Defence. When the network falters and the pressure is on, you're the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you're looking for routine, stop...

ENVIRONMENT:Our client is a cloud-first organisation that designs and delivers innovative products and services in close partnership with its customers, helping them solve real-world challenges and transform their businesses. They are seeking a Senior Software Engineer who will provide technical leadership and hands-on development expertise for...

ENVIRONMENT: Our client is a cloud-first organisation that designs and delivers innovative products and services in close partnership with its customers, helping them solve real-world challenges and transform their businesses. They are seeking a Senior Software Engineer who will provide technical leadership and hands-on development expertise for...

A leading consulting firm in South Africa seeks a Senior Renewable Energy Engineer. This position requires extensive experience in solar PV technologies and advantageous wind energy expertise. The successful candidate will have in-depth knowledge in various solar PV applications and experience in project development. Registration with ECSA is required, with...