Native German Speaker Needed to Work as Customer Service Specialist
3 weeks ago
## German Speaking Call Center AgentBlack Pen Recruitment is a global leading FinTech recruitment agency based in Cape Town, South Africa. As our organization is a 100% female owned company, we have made it our mission to bring diversity hiring within the FinTech industry and place women in leading positions.Finding top talent in the Tech industry is challenging and high quality talent is used to scale businesses. Black Pen is committed to sourcing the top talents of the Fintech industry for your company.Our recruiters are internationally trained in the niche Fintech market in Africa.We specialize in the following countries regarding the Fintech & Cryptocurrency industries:Black Pen focuses on the Fintech industry across the African continent. Using high-tech and agile solutions to scale your business by introducing the best talent to you.### Job DescriptionGerman Speaking Call Center Agent (Fully Remote / Work from home)Requirements:* South African Citizenship / South African Identity Document / South African Passport* Fluent in German* Fibre Internet Line ADSL* Completed Matric/High school qualificationBlack Pen Recruitment# Native German Speaker Needed to Work as Customer Service Specialistcny15,000 - cny20,000 per monthNative German Speaker Needed to Work as Customer Service SpecialistWe are looking for two native German speakers to work in DETECON China as customer ervice pecialists. Responsibility:--Provide service to customer via phone or Email in the manner of polite and professional way.--Handle customer request/incident base on project requirement and support process.--Trouble shooting and resolve customer’s daily IT related problem at 1st level.--Escalation base on support flow and tracking the ticket until the case closed.--Record and update ticket information in time.--Good communication skill, have passionate and patient attitude to serve customers.##### Customer Service Specialist (German-Speaking) | Remote | Country-WideWe actively shape a better and cleaner future by offering solar PV systems, heat pumps, battery storage systems, EV chargers, and a smart home energy management system that optimizes the operation of the hardware. We are the fastest growing energy company in Europe (FT1000 Ranking 2022 by Financial Times & Statista) and aim to become Europe's largest and most successful energy company. Become part of our success story##### Position Description* Diverse positions in one of the customer care areas: administration of grid connection, claims management, administration of electricity meter change, or social media management* Delivering top-notch customer service so we can together drive a successful energy transition* Fully remote job without the need to re-locate* Attractive entry salary of 800 EUR per month with a development potential up to 1,300 EUR per month (full-time Freelance contract)##### Qualifications* German language skills: At least C1* Structured and organized work ethic* Experience in customer service or a similar job is an advantage, but we also welcome career changers##### Additional Information* The sun shines all over the world - @Enpal you will find a highly motivated and diverse team, with >65 different nationalities* Energy transition only works together - at Enpal you can expect a legendary team spiritSubscribe and receive similar vacancies to **Native German Speaker Needed to Work as Customer Service Specialist**. Be the first to apply**Native German Speaker Needed to Work as Customer Service Specialist**, **China** and apply before others do#J-18808-Ljbffr
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