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Technical Engineer

4 months ago

Johannesburg, South Africa JeloCorp Full time

Our client, who is a recognized leader in the consumer and SMB networking sector, is actively seeking a skilled and technically proficient Technical Engineer to contribute to our mission of providing innovative networking solutions. If you are a seasoned professional with a strong track record in technical engineering and possess a deep understanding of networking technologies, we invite you to be a key player in shaping the technical landscape of our organization.

Duties & Responsibilities:

  1. Technical Solutions Development: Contribute to the development and implementation of technical solutions, ensuring alignment with the company's product offerings and objectives.
  2. Technical Support and Troubleshooting: Provide technical support to clients, troubleshooting issues related to hardware, software and network configurations.
    • Diagnose and resolve technical problems efficiently, ensuring minimal impact on client operations.
  3. System Integration: Collaboration with internal teams and clients to integrate the company's products into existing systems, ensuring seamless operation and optimal performance.
  4. Product Expertise: Demonstrate a solid understanding of the company's networking products and services, effectively communicating technical information to clients and internal stakeholders.
  5. Collaboration with Cross-functional Teams: Work closely with cross-functional teams, including project development and sales, to stay abreast of emerging technologies and contribute to the enhancement of the company's technical offerings.
  6. Market Analysis: Analyse industry trends, competitor activities, and emerging technologies to identify strategic opportunities for technical innovation within the networking sector.
  7. Customer-Centric Approach: Ensure a customer-centric approach in all technical interactions, addressing clients' unique technical challenges and providing tailored networking solutions.

Desired Experience & Qualification:

  • Minimum 3 Years Proven Work experience in a Technical Engineer role
  • Solid track record in technical engineering, system integration and troubleshooting.
  • In-depth knowledge of networking industry structures, technologies 
  • Experience working with clients in various industries to implement technical solutions.
  • Bachelor's Degree in Computer Science, Information Technology, or a related field.