Universal Banking Team Leader
2 weeks ago
Job Description To oversee a team of Universal Bankers for Points of Representation (PORs) within client experience, product and laid‑down requirements to drive sales and service objectives. Qualifications Matric (Secondary Education Certificate) National Diploma (NQF6 FAIS recognized qualification) Experience Required A minimum of 3–4 years of experience in Personal and Private Banking, with a proven track record in front‑line banking operations, client relationship management, and delivering tailored financial solutions. Comprehensive Product and Process Knowledge: Strong understanding of retail and business products, sales strategies, branch procedures, and operational compliance, including cross‑selling and optimizing financial outcomes for clients. Leadership and Client‑Centric Excellence: Skilled in leading sales teams, driving performance, coaching, and delivering exceptional client service through proactive and empathetic engagement in high‑pressure environments. Responsibilities To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client‑focused culture that will enable high‑quality service to all customers. Provide strategic leadership and direction to the Universal Banking team, ensuring alignment with organisational goals and objectives. Implement and maintain rigorous performance management systems to drive team productivity and efficiency. Conduct regular performance reviews and provide constructive feedback to team members, addressing any performance issues promptly and professionally. Oversee the development and execution of comprehensive training programmes to enhance team members' skills and knowledge. Ensure strict adherence to all regulatory requirements, internal policies, and risk management protocols. Analyse market trends and competitor activities to identify opportunities for business growth and service improvement. Develop and implement strategies to enhance customer satisfaction and loyalty, regularly reviewing and refining these approaches. Manage branch resources effectively, including budget allocation, staffing levels, and technological infrastructure. Collaborate with other departments to streamline processes and improve overall operational efficiency. Represent the branch in high‑level meetings and negotiations with key stakeholders and partners. Take full accountability for branch performance metrics, including financial targets, customer satisfaction scores, and compliance ratings. Proactively identify and mitigate potential risks to branch operations and customer relationships. Foster a culture of continuous improvement, encouraging innovation and best practice sharing within the team. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Finance and Sales #J-18808-Ljbffr
-
Universal Banking Team Leader
2 weeks ago
Elias Motsoaledi Local Municipality, South Africa Stanbic Bank Tanzania Full timeA prominent financial institution in Limpopo is seeking a mid-senior level manager to oversee Universal Bankers. The role requires strong leadership skills and experience in Personal and Private Banking. Responsibilities include managing team performance, ensuring client satisfaction, and developing strategies for service improvement. Ideal candidates should...
-
Team Leader
1 week ago
Mkhondo Local Municipality, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global...
-
Team Leader
2 weeks ago
Mkhondo Local Municipality, South Africa Hollywoodbets Full timeJoin or sign in to find your next job Join to apply for the Team Leader role at Hollywoodbets 3 days ago Be among the first 25 applicants Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a...
-
Bank Administrative Assistant
6 days ago
Newcastle Local Municipality, South Africa NHS Highland Full timeNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. An opportunity has arisen for...
-
Universal Banker-Sales Consultant
2 weeks ago
Okhahlamba Local Municipality, South Africa Standard Bank Group Full timeJob Description To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done...
-
Universal Banker
4 weeks ago
Mafube Local Municipality, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Personal & Private Banking Location: ZA, Free State, Frankfort, Frankfort To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment...
-
Team Leader
2 days ago
Emthanjeni Local Municipality, South Africa Hollywoodbets Full timeResponsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase...
-
Universal Banker-Sales Consultant
2 weeks ago
Okhahlamba Local Municipality, South Africa Standard Bank Group Full timeJob Description To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client
-
Mobile Team Leader — Drive Growth
2 days ago
Emthanjeni Local Municipality, South Africa Hollywoodbets Full timeA leading betting company is seeking a Team Leader (Mobile) in Emthanjeni, Northern Cape. You'll ensure growth targets for mobile betting are met and lead a dynamic team. The ideal candidate brings at least 12 months of leadership experience and a proven sales track record, alongside strong communication skills. Responsibilities include overseeing marketing...
-
Team Leader
2 weeks ago
Mkhondo Local Municipality, South Africa Hollywoodbets Full timeA leading betting and gaming company is seeking a Team Leader to manage branch operations in Mkhondo, Mpumalanga. The ideal candidate will have retail experience, strong leadership skills, and a commitment to customer service. Responsibilities include financial management, compliance with gaming regulations, and team oversight. Join a dynamic team dedicated...
