Sales Assistants
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We are currently seeking for a professional and customer-focused Sales Assistant to support day-to-day sales operations and deliver an excellent customer experience. This role is ideal for someone who enjoys working with people, understands the importance of product knowledge, and can contribute to achieving sales targets through strong service and effective communication.
The Sales Assistant will play an important role in helping customers find the right products, maintaining store standards, and supporting the wider team in meeting business goals.
Key ResponsibilitiesWelcome customers and provide friendly, professional assistance in person
Understand customer needs and recommend suitable products or services
Support the sales process from initial enquiry through to purchase
Maintain strong knowledge of products, promotions, and pricing
Process sales transactions accurately and efficiently
Handle customer questions, concerns, and basic complaints in a helpful and professional manner
Assist with merchandising, shelf replenishment, and stock presentation
Ensure the sales floor is clean, organised, and visually appealing
Monitor stock levels and report low or missing stock to the relevant team members
Support stock counts, receiving deliveries, and unpacking merchandise
Work closely with colleagues to achieve store and individual sales targets
Follow company procedures relating to cash handling, security, and customer service
Assist with administrative sales duties and record keeping where required
Previous experience in a sales, or customer service role
Strong communication and interpersonal skills
Confident approach to assisting customers and closing sales
Good organisational skills and attention to detail
Ability to work in a team and contribute positively to daily operations
Basic numeracy skills and ability to handle transactions accurately
Professional presentation and a customer-focused attitude
Willingness to work retail hours, including weekends and public holidays when required
Ability to stand for extended periods and carry out physically active store duties
Experience working with a team
Knowledge of sales techniques and upselling
Experience in handling customer queries and resolving issues effectively
Customers receive helpful, efficient, and professional service
Sales targets are supported through strong customer engagement
The store remains well-stocked, organised, and presented to a high standard
Transactions and daily sales activities are completed accurately
The team works collaboratively to maintain a positive shopping experience
This is a fully on-site role based in East London, South Africa. Remote working is not available. The role involves regular interaction with customers and team members in a retail or sales environment and may require standing for long periods during trading hours.
Growth OpportunityThis role offers the opportunity to build hands-on experience in sales, customer service, and operations. It can provide a strong foundation for future growth into senior sales, supervisory.