Head, Operational Resilience Testing

1 week ago


Umsobomvu Local Municipality, South Africa Standard Chartered Full time

Job Summary Operational Resilience enables the Group to prioritise the most important business services to its customers. It enables the product and segment CEOs to set impact tolerances thresholds for those services and ensures the operational assets which support those services are built, maintained, changed in BAU with resilient service in mind and can continue to provide those services during crisis. The role-holder is the Subject Matter Expert for Operational Resilience and is responsible for the scenario testing programme, vulnerability management process and the ‘Resilience by Design’ initiative and it operationalisation. The role-holder will work closely with key stakeholders across TTO, Business, Technology, Functions and the central Operational Resilience programme to ensure effective delivery of Resilience activities. Key Responsibilities Accountable for the annual scenario testing programme to test the Group Important Business Services (IBS) against set impact tolerances. This includes the scenario selection process, test design, execution of scenario testing and reporting on scenario testing outcomes. Responsible for demonstrating continuous improvement in the sophistication of testing methods. Accountable for the vulnerability management process from all identified sources of vulnerability assessment, including from the outcomes of scenario testing. Accountable for the ‘Resilience by Design’ initiative to embed and operationalise IBS requirements into investment and change processes. Accountable for designing and operating the BAU process to monitor and assess IBS requirements in Change processes across the



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