Lodge Anchor

13 hours ago

paterson, South Africa Wild Dreams Hospitality Full-time
  • Proven ability toThe successful candidate will anchor the daily guest experience at an intimate luxury lodge, overseeing front of house, housekeeping, and administration with warmth and sound judgement.

    Core Criteria:
    • Diploma or degree in Hospitality Management
    • Matric / National Senior Certificate
    • Minimum 2-3 years' experience in a similar role, ideally within an intimate lodge or other high-touch hospitality environment
    oversee Front of House, Housekeeping, and Administration
  • Highly organised and dependable, able to juggle multiple operational details at once
  • Strong administration skills and computer literacy, with a sound understanding of operational systems
  • Excellent written and verbal communication, comfortable handling guest enquiries
  • Confident running daily operations while respecting the General Manager's authority
  • Naturally warm with guests and staff, with sound judgement under pressure
  • Keen eye for detail and a strong work ethic
  • Team player with a genuine passion for tourism and hospitality
Candidate Responsibilities:
  • Host guests from arrival to departure, including welcomes after game drives and meal service
  • Coordinate rooming lists, menus, dietary requirements, and activity arrangements
  • Oversee Front of House, Housekeeping, and Administration
  • Maintain consistently high standards across guest rooms, public areas, and staff presentation
  • Guide the team and report performance or disciplinary matters to the General Manager
  • Manage invoicing, filing, rosters, overtime calculations, and general lodge administration
  • Support stocktakes, curio shop stock control, and supplier liaison
  • Assist with functions, weddings, and catering during peak periods
  • Lead daily operations in the General Manager's absence, within delegated authority
This is a live-in position