Remote Ecommerce Customer Experience Leader

A dynamic client-focused company based in South Africa is seeking an experienced Customer Service Leader. Your role will be to manage a remote team of agents, ensuring optimal complaint handling and maintaining a customer-first approach. With a background in ecommerce and team management, you will lead efforts for continuous improvement and foster a positive...

A client-focused organization is seeking an experienced Customer Service Leader based in Cape Town, South Africa. The candidate will manage a remote team, ensuring a customer-centric approach and high-quality responses to complaints. With a proven record in ecommerce, team leadership, and performance management, this role requires someone passionate about...

Overview A client-focused organization is seeking an experienced Customer Service Leader based in Cape Town, South Africa. The candidate will manage a remote team, ensuring a customer-centric approach and high-quality responses to complaints. With a proven record in ecommerce, team leadership, and performance management, this role requires someone passionate...

A higher education institution in South Africa is seeking an experienced Customer Service Leader to manage a remote team and enhance customer service capabilities. The ideal candidate will have a strong leadership background in ecommerce customer service, with at least 4 years of management experience. Responsibilities include driving a customer-first...

A leading ecommerce partner is seeking an experienced SEO Director to build and lead their SEO practice. This remote-first position involves developing effective SEO strategies, managing site performance metrics, and collaborating with various ecommerce brands to enhance their search visibility. The ideal candidate will have proven SEO expertise and strong...

Overview Customer Experience Team Leader — Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month. About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South...

A dynamic e-commerce agency seeking an experienced Ecommerce Manager to enhance client success through strategic media buying and data-driven forecasting. This role emphasizes autonomy, critical thinking, and clear communication while aligning with company values. The position supports flexible remote work and structured career growth pathways, ensuring a...

A growing eCommerce marketing firm is seeking a Klaviyo Email Marketer to join their team remotely. Ideal candidates have exceptional English skills and at least 2 years of experience in eCommerce email and SMS marketing. This entry-level role offers flexibility with opportunities for growth. Applicants should be proactive problem-solvers. The salary range...

A global creative solutions provider is seeking a Senior Integrated Designer to lead visual projects in the eCommerce beauty sector. The ideal candidate must have over 8 years of experience in advertising, particularly in Beauty and fashion brands. Responsibilities include managing multiple design projects, ensuring quality and compliance, and creatively...

A leading ecommerce partner is seeking an experienced SEO Director to build and lead their SEO practice. This remote-first position involves developing strategies, managing site performance, and collaborating with ecommerce brands to enhance search visibility. The ideal candidate has proven SEO expertise and strong communication skills. Embrace the...