Platform Admin Specialist

Platform Admin Specialist About Us We're Thrive Learning, and we're changing the way people learn at work. We believe learning should be easy, effective, and empowering, not a chore. That's why we built the industry's first truly modern, all-in-one learning experience. We didn't just create a new product; we rewrote the rulebook. Doing things differently is in our DNA. Our technology helps over 3 million people worldwide unlock their potential and grow their careers. Clients such as Volvo, Vodafone, Krispy Kreme, and Sky trust us to deliver learning experiences that their people actually want to use. The Role We're seeking a passionate Platform Admin Specialist to join our Professional Services team and help our customers achieve their learning goals. You’ll work closely with Thrive customers, providing hands‑on administration support and expert guidance to ensure they maximise platform usage and drive employee engagement. Core Responsibilities Manage platform administration and maintenance covering audiences, content, campaigns, performance insight, and more. Build strong relationships with our customer base, understanding key goals and organisational objectives. Support customers who have just launched Thrive with a consultative approach, driving seamless integration and optimisation across the business. Serve as the expert in all aspects of a customer's digital product ownership, from optimising platform usability to creating personalised learner pathways for maximum engagement. Provide consultative guidance, ensuring customers get the most value from Thrive products and services, demonstrating business impact while delivering against their wider learning strategy. Oversee the creation of digital learning, leveraging Thrive's features to build immersive learning experiences. Essential Skills Experience working with an LMS as an administrator or learner. Passion for great learning experiences and a drive to push the boundaries of L&D support. Confident communicator, able to effectively lead conversations with L&D leaders. Customer‑centric with a passion for delivering exceptional customer experiences. Technical learning agility; curiosity about all aspects of the technology and the ability to clearly communicate with stakeholders. Benefits Salary: R , – R , yearly (DOE) Unlimited holiday to support work‑life balance. Thrivedays – a reduced workday every Friday (10:00), no internal meetings. Flexible working hours within core hours (10:00). Birthday & Christmas off, including festive shutdown between Christmas & New Year. Work-from-anywhere – fully remote‑friendly (four weeks a year). What to Expect We believe that finding a new job should be an enjoyable process. We're passionate about bringing our whole selves to work, so what you see is what you get. All we ask is that you show us your authentic self. We're looking for people who add something new to the team, who enrich our culture and make it even greater. Interview Process Initial Screening Call – introduction with a member of our People Team. First‑Stage Interview – conversation with the team you’ll be joining. Assessment Task – practical assignment or case study between interview stages. Final Stage Interview – meeting with the Hiring Manager or a senior team member, review of assessment. We're on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality, and beliefs are what make us unique. We expect everyone to treat one another with respect, care, and compassion. This starts from the moment you apply, so we’re an equal‑opportunity employer with a zero‑tolerance policy for discrimination. If you require assistance, accommodations, or support during the application or interview stages, please contact Ella Holland at We're happy to help #J-18808-Ljbffr