Om Bank

We are seeking an experienced Platform Engineer to build high performing, scalable enterprise‑grade platforms that enable business agility and rapid deployment within an ever‑changing business environment. The role embraces system and design thinking to implement platforms leveraging software automation principles and data‑driven insights. You will work closely with development, DevOps, and infrastructure teams to ensure our systems are scalable, reliable, and performant under load. Responsibilities Take full accountability for end‑to‑end platform performance and resulting customer experience across development, test, and production instances. Build sustainable platforms that satisfy customer requirements and align with broader technology objectives. Implement SLA, OLA, and quality metrics, best practices, and patterns across the platform. Lead the resolution of platform service issues by directing efforts to restore service with minimal disruption to the customer and business. Resolve platform issues, including interdependent services outside the immediate area of responsibility; lead discussions with peers to take action to ensure the sustainable success of the platform. Align teams to service improvement and innovation plan requirements and drive effective implementation. Leverage systems and processes to measure, monitor, and manage platform performance ensuring ongoing optimisation. Use production performance monitoring and customer data to make technical design and implementation decisions. Develop innovative methods for measuring customer experience, and use this data to identify and drive platform improvements. Translate performance data into insights for technical service and solution improvement and enhancement. Identify new and emerging practices for managing problems within the area and lead the adoption of new practices across groups or disciplines to improve analytical capabilities. Identify and leverage appropriate internal or external technologies to deliver the platform service, applying the Old Mutual Cloud guardrails. Own the design of the platform deployment system and associated tools, hardware, processes, role assignments, dependencies, and documentation. Lead the development and deployment lifecycle for platform components as a service. Continually develop initiatives to reduce and optimise operational costs and increase strategic and operational efficiency through solution designs. Take full accountability for delivering an optimal Platform Engineering cost model. Analyse operational cost data, identify cost‑savings and efficiencies, and drive adoption. Hold accountability for all risk and open audit items associated with the platform. Apply and maintain all Group risk, governance, compliance, and regulatory standards and frameworks. Update or develop and maintain all application documentation. Build and contribute to a high‑performance team environment and culture through self‑directed teams by driving performance management and measurement aligned with agile working practices. Actively participate and contribute within the cross‑functional team. Proactively lead the implementation of agile practices, remove barriers to success, and ensure seamless delivery in a continuously changing work environment. Identify and develop learning plans for the platform engineering role. Coach and mentor other engineers and support engineering teams on technical solutions and problem resolution. Participate in peer reviews, testing, and problem solving within and across the broader team. Qualifications Bachelor's degree in Computer Science, Electrical or Electronic Engineering, Information Technology, or a relevant field. 7+ years of software and platform engineering experience building and supporting scalable services. 7+ years of software and platform engineering experience building and supporting scalable services. 3‑5 years experience writing infrastructure as code (Terraform, AWS CDK, CloudFormation). Solid experience using observability platforms like Datadog. Experience with microservices architecture and RESTful APIs. Solid Kubernetes experience deploying and maintaining clusters, including designing and building infrastructure as code required to deploy the cluster and supporting cloud resources. Experience with Kubernetes custom resource management and deployment. Solid experience deploying Kubernetes resources using Helm charts. Experience fine‑tuning Kubernetes HPA configurations. Moderate experience using Go or Python programming languages. Solid experience using GitOps and general Git‑based operations. Solid infrastructure as code background designing, implementing, and maintaining IAC design patterns that manage large‑scale cloud environments. Solid AWS experience, advanced understanding of cloud architecture, and maintaining distributed systems. Experience maintaining queuing systems like AWS SQS and event streaming platforms like Kafka. Experience supporting mobile applications. Skills Action Planning Application Development Business Process Design Computer Literacy Data Management Data Modeling Evaluating Information Identifying Customer Needs Information Technology (IT) Support Market Analysis Oral Communications Product Development Technical Support Technical Troubleshooting Test Case Management User Requirements Documentation Web Development Competencies Business Insight Collaborates Cultivates Innovation Decision Quality Drives Results Ensures Accountability Manages Complexity Job Details Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Engineering and Information Technology. Closing date: 15 November. Equal Opportunity Statement The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. #J-18808-Ljbffr