Corporate Store Manager
2 weeks ago
Listing reference : click_ Listing status : OnlineApply by : 27 November Position SummaryIndustry : Wholesale & Retail Trade Job category : FMCG, Retail, Wholesale and Supply Chain Location : Pretoria Contract : Permanent Remuneration : Market Related EE position : Yes About Our Company Clicks Group Introduction It is the role of the Store Manager oversee the Operational and Citizen management of stores. Job Description As the team leader, special focus should be placed on how you implement the Sorbet Culture and ethos within the team, to focus on the development of the citizens and improving the lives of our guests, through superior customer care and store profitability. Guest Focus Be able to demonstrate the "Sorbet Way" and instil this focus on your team when dealing with our guests Resolve customer complaints within 24 hours Understand and be able to advise guests on all treatments in the menu Actively promote and up / cross sell treatments Handle guest questions and concerns in a professional and accurate manner Answer calls in a friendly professional manner Ensure that the scheduler is well planned to accommodate guests as effectively as possible Citizen Focus On-board new citizens in the store and mentor them on the Sorbet way (culture) Host monthly talk shows with the citizens to focus on relevant issues (QAR Results, Sales Targets, Hygiene, Training, Culture and Service Focus) Manage citizens work schedule / rosters Coordinate citizen training schedules and bookings Communicate any staff / guest problems that need attention to the Area Manager of the store Manage disciplinary procedures and performance management with each citizen Drive individual targets per citizen with one on ones Operational Focus Understand the benefits of the Sorbet Loyalty Program and train the team to drive sign-ups in the store Ensure store merchandising and general presentation meet Sorbet standards Manage spot checks on stock counts and inventory control (Daily in/out counts, weekly full inventory check) Manage stock receiving procedures per Sorbet Franchise Systems Manual; check accurate capture on ESP by FDCs Assist with administrative accurate invoice filing and controls Manage cash takings, verify cash-ups for accuracy, and ensure daily or twice‑weekly banking as appropriate Reporting Submit talk show team meeting agendas and feedback to relevant Area Manager Submit sick leave tracking and all leave forms to area manager monthly for accurate payroll Submit all relevant RS data to area managers monthly for accurate payroll Pull weekly sales figures to manage store progress to monthly budget Marketing Communicate and ensure implementation of all national marketing and advertising campaigns at store level Ensure citizens are aware of all campaigns Display collateral and implement Train citizens to sell/market the campaign Key Competencies Computer literate Exceptional communication skills (spoken, telephonic and written) Organised and systematic Detail orientated Must possess aptitude for basic math and money handling skills Punctual Able to function under pressure in a fast‑moving environment Able to manage multiple stores Self‑directed and able to work independently Minimum Requirements Experience Minimum 2 years' experience in a store management role within a retail / FMCG store operations environment. Financial management experience (budgets, profit and loss statements, financial ratios, etc.). Education Matic / Grade 12 (essential) Business and Retail Management Diploma (desirable). #J-18808-Ljbffr
-
Store Manager
2 weeks ago
Pretoria, South Africa The Bed Store Full time**Store Manager - Pretoria** **Main Purpose of the Position**: Reporting to the Regional Manager, the incumbent will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved. **Education, Experience and competencies required**: - Matric - 3 - 5...
-
Rsa - Corporate Traveller - Travel Manager
1 week ago
Pretoria, South Africa Corporate Traveller Full time**Refer a friend** **Job no**: 523982 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Pretoria East **Categories**: Corporate & Group Travel **About Us** At Corporate Traveller, we’re on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We...
-
Corporate Store Manager
1 week ago
Pretoria, South Africa Clicks Group Limited Full time**Listing reference**: 022417 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - It is the role of the...
-
Store Managers and Assistant Store Managers
1 week ago
Pretoria, South Africa CUM BOOKS Full timeWe are looking for experienced store managers and assistant store managers to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize customer service. An effective store manager will also be able to motivate personnel to perform according to their maximum capacity. The goal is to manage our store in...
-
Corporate Governance
4 weeks ago
Pretoria, South Africa Emporium Full timeCorporate Governance – Administrator (Hospitality) – POS25288 Location : Garsfontein, Pretoria Salary : R 14000 to R 16 000 per month We are seeking a dynamic and detail-oriented Corporate Governance Officer to ensure that our organisation operates with transparency, accountability, and ethical excellence across all areas — from guest services to...
-
Store Manager
2 weeks ago
Pretoria, South Africa Clicks Group Limited Full time**Listing reference**: 021236 **Listing status**: Online **Position summary** **Industry**:FMCG & Supply Management **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - Are you...
-
Store Manager
2 weeks ago
Pretoria, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:FMCG & Supply Management - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to manage a store and...
-
Store Manager
1 week ago
Pretoria, South Africa Clicks Group Limited Full time**Listing reference**: 020337 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - Are you...
-
Store Manager
7 days ago
Pretoria, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and service excellence? Are you confident to manage a...
-
Store Manager
2 weeks ago
Pretoria, South Africa Clicks Group Limited Full time**Listing reference**: 020587 **Listing status**: Online **Position summary** **Industry**:FMCG & Supply Management **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - To assist the day to...
