Occupational Health Technician MMH250805-10

4 weeks ago

GaRankuwa, South Africa Momentum Full time

Occupational Health Technician MMH Position at Momentum in Johannesburg Metropolitan Area. Role Purpose To conduct relevant Occupational Health assessments at various sites within scope of practice and to ensure results are captured within the required turnaround time, whilst providing administrative support to the nurse practitioner. Requirements A National Senior Certificate is essential Certification and sound practical knowledge in audiology, spirometry and vision testing is essential At least two years of working experience in the occupational health field Proven work experience in an administrative field; including financial management, bookings and coordination of services Practical knowledge of occupational health principles Valid driving licence essential – candidate will be required to drive to various sites using the Company vehicle MS Office 365 proficiency Duties & Responsibilities PROCESS Conduct spirometry, vision and audiology assessments. Support the Nurse Practitioner with medical procedures. Arrange appointments for patients and maintain the booking system. Assist with follow‑ups and queries relating to patient appointments. Assist with various administrative tasks, including reception duties, generating proposals, payment follow‑ups with clients, and card machine and payment reconciliations. Travel to various sites as and when required. Update and maintain the filing system on site. Answer and direct incoming calls efficiently. Ensure all data required for entry on the relevant system is accurately captured. CLIENT Build and maintain relationships with clients and internal and external stakeholders. Deliver on service level agreements applicable to clients and internal and external stakeholders to ensure client expectations are managed. Make recommendations to improve client service and fair treatment of clients within area of responsibility. Participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional client service. Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery. Drive client service delivery goal achievement in line with predefined standards to ensure clients receive appropriate advice and after‑sales service. Manage client query processes and ensure queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes. PEOPLE Build strong relationships through providing specialist know‑how and leadership to others, expressing positive expectations. Continuously develop own expertise in terms of industry and subject‑matter development and its application in an area of specialisation. Participate and contribute to a culture of work‑centric thinking, productivity, service delivery and quality management. Take ownership for driving career development. FINANCE Identify solutions to enhance cost effectiveness and increase operational efficiency. Provide input into the risk identification processes development and communicate recommendations in the appropriate forum. Senior level Entry level Employment type Full‑time Job function Health Care Provider #J-18808-Ljbffr

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