Office Consltant

3 weeks ago

Durban, South Africa BOSTON DYNAMICS Full time
Ability to provide technical customer service, support and vision to grow the business
Manage large amounts of incoming calls
Log service calls received
Coordinate technicians
Ensure timeous handling of all customer queries
Identify correct fault diagnosis
Accurately load all information on the BPO system
Data capturing
Processing quotations
Prepare product or service reports by collecting and analyzing customer information
Work with Call Centre supervisor to ensure proper customer service is being delivered
Open and close all calls received

  • Office Consltant

    3 weeks ago

    Durban, South Africa BOSTON DYNAMICS Full time

    Ability to provide technical customer service, support and vision to grow the businessManage large amounts of incoming callsLog service calls receivedCoordinate techniciansEnsure timeous handling of all customer queriesIdentify correct fault diagnosisAccurately load all information on the BPO systemData capturingProcessing quotationsPrepare product or...