Pet Insurance Claims Consultant
4 weeks ago
Pet Insurance Claims Consultant | Qualified Vet Nurse Required Are you a qualified veterinary nurse with a passion for pets and people? Join us as we launch an exciting new pet insurance brand in Australia We're on the lookout for compassionate, detail-oriented Pet Claims Consultants to help us deliver exceptional service to pet parents across Australia. About The Role As a Claims Consultant, you'll be at the heart of our customer experience—supporting pet owners during some of their most vulnerable moments. You'll assess claims with empathy and accuracy, ensuring a smooth and transparent process from start to finish. This is more than just a job—it's a chance to be part of something meaningful, helping pets live healthier, happier lives. Key Responsibilities Review and process pet insurance claims with precision and care. Assess veterinary documentation to determine eligibility under policy guidelines. Make informed decisions on approvals, partial payments, or rejections. Identify and upscale potential fraud. Negotiate claim costs where appropriate. Communicate empathetically with policyholders via phone and email. Provide clear updates and guidance throughout the claims process. Liaise with veterinarians and clinics to gather necessary documentation. Maintain accurate records in our claims system. Ensure compliance with internal policies, industry regulations, and legal standards. Contribute to continuous improvement initiatives in claims handling. Working Hours This role supports the Australian market and requires flexibility to work semi-aligned with Australian business hours. Monday to Friday: 06:00–18:00 (subject to change based on business needs and daylight savings). Why Join Us? You'll be part of a purpose-driven team committed to protecting the health and wellbeing of pets across Australia. We offer a supportive, collaborative environment where empathy, integrity, and service excellence are at the core of everything we do. Ready to Apply? If you're a qualified vet nurse ready to make a difference in the lives of pets and their people, we'd love to hear from you #J-18808-Ljbffr
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Pet Insurance Claims Consultant
2 days ago
WorkFromHome, South Africa Badger Holdings Full timePet Insurance Claims Consultant | Qualified Vet Nurse Required Are you a qualified veterinary nurse with a passion for pets and people? Join us as we launch an exciting new pet insurance brand in Australia! We're on the lookout for compassionate, detail‑oriented Pet Claims Consultants to help us deliver exceptional service to pet parents across Australia....
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Pet Insurance Claims Consultant
4 weeks ago
WorkFromHome, South Africa Badger Holdings (Pty) Ltd Full timePet Insurance Claims Consultant – Qualified Vet Nurse Required Badger Holdings – George, Western Cape, South Africa Remuneration : market-related | Job level : Mid | Type : Permanent | Reference : #BH- About the Role We are launching an exciting new pet insurance brand in Australia and are looking for compassionate, detail-oriented Pet Claims Consultants...
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Pet Insurance Claims Nurse: Empathy
4 weeks ago
WorkFromHome, South Africa Badger Holdings Inc Full timeA pet insurance company is seeking a qualified Veterinary Nurse as a Pet Insurance Claims Consultant in Cape Town. This role involves reviewing pet insurance claims and supporting pet owners compassionately. Strong communication skills and attention to detail are essential. Join a passionate team dedicated to enhancing the health and wellbeing of pets....
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Vet Nurse Claims Specialist – Pet Insurance
4 weeks ago
WorkFromHome, South Africa Badger Holdings (Pty) Ltd Full timeA leading pet insurance company is seeking a qualified Vet Nurse as a Pet Insurance Claims Consultant. The role involves reviewing and processing claims, assessing documentation, and communicating with pet owners. Strong communication skills and a veterinary nursing qualification are essential. Join a dedicated team with a mission to protect pets' wellbeing...
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WorkFromHome, South Africa Badger Holdings Full timeA leading pet insurance company is seeking a qualified veterinary nurse to join their team as a Pet Insurance Claims Consultant. In this crucial role, you will help pet owners navigate the claims process with empathy and care while ensuring accuracy and compliance with policies. This position involves reviewing claims, communicating with stakeholders, and...
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Pet Insurance Sales and Service Consultant
2 weeks ago
WorkFromHome, South Africa Badger Holdings Full timePet Sales and Service Consultant | George, South Africa We’re launching a brand-new pet insurance brand in Australia, backed by a well-established and successful organisation with a proven track record in the industry. As a Pet Sales Consultant, you’ll play a key role in bringing this new brand to life—delivering exceptional customer experiences and...
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Pet Insurance Sales
2 days ago
WorkFromHome, South Africa Badger Holdings Full timeA leading pet insurance company is seeking a Pet Sales Consultant based in George, South Africa. This role involves promoting pet insurance products and engaging with customers to ensure satisfaction and retention while adhering to Australian business hours. The ideal candidate will have strong customer service and sales skills while contributing to team...
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Remote Digital Marketing Lead – Pet Insurance
2 weeks ago
WorkFromHome, South Africa Pacific International Insurance (Au Nz) Full timeA leading pet insurance company is seeking a Digital Marketing Specialist to spearhead digital campaigns and enhance their brand presence across various platforms. This role, available remotely in South Africa, requires over 5 years of experience in digital marketing, proficiency in PPC, SEO, and analytics. Join an innovative team dedicated to pet welfare...
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Senior Claims Consultant
7 days ago
WorkFromHome, South Africa Munich Re Full timeJoin to apply for the Senior Claims Consultant role at Munich Re Get AI-powered advice on this job and more exclusive features. Career Level 3 We are looking for a Senior Claims Consultant for our Life Claims Management Team reporting to the Head of Claims Operations. The Life Claims Management Team is responsible for prudent risk management and contributing...
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Senior Claims Consultant
2 weeks ago
WorkFromHome, South Africa Münchener Rückversicherungs-Gesellschaft Full timeCareer Level 3 We are looking for a Senior Claims Consultant for our Life Claims Management Team reporting to the Head of Claims Operations. The Life Claims Management Team is responsible for prudent risk management and contributing to the profitability of the Munich Re of Africa Branch (MRAB) Life portfolio. Your Role Providing claims risk management...