Software Support Analyst

A dynamic software company is seeking a Software Support Analyst based in Cape Town. The role involves providing technical support and troubleshooting for software products, engaging with clients and internal teams. Candidates should possess strong communication skills and an understanding of SQL and PL/SQL, preferably with a background in the education...

A leading software company in Cape Town is seeking a Client Support Analyst to analyze software issues and provide excellent customer service. The ideal candidate will possess strong technical support skills, a customer-first approach, and the ability to troubleshoot effectively. This position offers a hybrid working model with a focus on work-life balance...

Overview Application Support Analyst role at MRI Software . We operate a hybrid working model with 3 days of working from home per week. This role is based in our Cape Town Office. Please note, this role will work to UK Hours (BST/GMT) from Mon-Fri (08:30-17:00). Responsibilities Effectively log, triage and resolve support tickets Excellent customer...

A growing software company in South Africa is looking for an experienced Business Analyst. This full-time remote role requires over 5 years of experience in a software development environment, strong problem-solving skills, and excellent communication abilities. The successful candidate will document solutions and manage client relationships effectively in a...

A leading software company in South Africa is seeking a Support Analyst to provide excellent customer experience and troubleshoot issues. Ideal candidates will possess a bachelor's degree and be skilled in SQL and CRM systems. The role offers a hybrid working model, office benefits, and a focus on professional development. Candidates passionate about...

A real-estate software company seeks a Support Analyst in Cape Town. You'll analyze software issues and provide exceptional customer experiences. This hybrid role requires managing client requests efficiently and has flexible working options. Candidates should have a Bachelor's degree, problem-solving skills, and SQL knowledge is a plus. Enjoy benefits like...

A growing software company in South Africa is looking for an experienced Business Analyst to take on a full-time remote role. Responsibilities include documenting solutions and maintaining client relationships. Candidates should possess over 5 years of experience in a software development environment and demonstrate strong problem-solving and communication...

A growing software company is seeking an experienced Business Analyst to join their team. This full-time remote position requires strong problem-solving skills and solid knowledge of retail industry practices. Candidates should have over 5 years of experience in a software development environment and excellent communication skills. You will document...

Position Overview As a Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and...

A technology company in South Africa is seeking a detail-oriented Software Support Analyst (Entry Level) to join their remote team. This role is perfect for recent graduates or those new to software support, offering competitive compensation and opportunities for career growth. Responsibilities include troubleshooting software issues, assisting clients, and...