Technical Operations Manager

3 weeks ago

Johannesburg, Gauteng, South Africa Bidvest Protea Coin Full time
  • Render a comprehensive pro-active security service;
  • Liaise with client, Regional Clients and handle all internal and External Security queries;
  • Ensure client satisfaction and retention;
  • Sustain growth and profitability;
  • Increase and sustain the performance and productivity of all staff; Sub-Contractor and Sub Divisions
  • Planning and management;
  • To deliver effective team management;
  • Financial management;
  • Personnel management;
  • Carrying out dynamic security and safety risk assessment;
  • Maintaining effective relationships with client staff, management and contractor and service
  • providers
  • Providing reports and recommending process improvements;
  • Acting as a focal point for security operations decision making during routine and emergency
  • situations;
  • Adhering to compliance standards and relevant laws;
  • Alignment and to ensure allocation of all responsible sites are kept up to date, polygons and site lists
  • spread sheet;
  • To Have Security Technical Ability and Background;
  • Ensure compliance to the Companys disciplinary code;
  • Ensure that all company SOPs are followed;
  • Ensure training takes place as and when required;
  • After hour visits and willing to work long hours;
  • Willing to travel Nationally;
  • Any other duties deemed relevant to the role;


Preferred qualifications/attributes/skills:
  • PSRA certification Grade B;
  • Grade 12 or equivalent qualification;
  • Minimum 5 years operational management experience/exposure;
  • Good Labour Relations skills;
  • Excellent written & verbal communication skills;
  • A working knowledge of MS Office (Word, Excel, Outlook);
  • Bilingual (English and any other South African language);
  • Good interpersonal and customer relations;
  • Ability to work independently and under pressure;
  • Willing to work extensive hours as and when required;
  • Willing to work after hours and be on standby;
  • Clean disciplinary, criminal and credit record;
  • Code 08 Drivers license and own reliable transport;
  • Experience of implementing Quality Management Standards;
  • The ability to manage and deliver projects, draft and implement policies and influence senior
  • stakeholders;
  • Analytical and quality focused able to produce accurate management information;
  • Excellent presentation and IT skills are required;
  • Target and KPI focused yet able to deliver whilst maintaining employee engagement;
  • Excellent people and performance management skills: motivate, coach, develop, inspire and ability to
  • identify training needs;
  • Experience of successfully leading teams to constantly achieve company objectives;
  • The ability to communicate with all levels, from senior management to operational staff;

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