x4 Betting Clerks

6 days ago


Durban, South Africa Hollywoodbets Full time
Job title : x4 Betting Clerks (Racing, Soccer, LN, BetGames) - Phoenix Job Location : KwaZulu-Natal, Durban Deadline : January 04, 2025 Quick Recommended Links
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With Hollywoodbets You Will:

  • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
  • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
  • Grow with our development plans and culture that allows you to further your career.

You Bring:

  • 1-2 years’ experience in the Gaming industry.

A Bonus To Have:

  • Valid driver’s license
  • Related Diploma/Degree
  • Matric

What You’ll Do For The Brand:

  • Branch Growth
  • Ensure betting boards are updated timeously.
  • Updating of memos, card changes, results and scratchings which occur throughout the day.
  • Be knowledgeable on all betting rules, odds and pay-outs.
  • Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
  • Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
  • Sales Administration
  • Manage cash within the branch according to defined processes/procedures and minimize risks,
  •  Theft/fraud.
  • Team members are to be alert to emerging attempts to defraud the company.
  • Cash Management
  • Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
  • Interim checks must be done within the course of the day with the team leader on duty.
  • Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
  • Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
  • Branch Appearance
  • Ensure that the branch is always neat and tidy according to Hollywood standards.
  • Ensure that your work stations is well maintained and in good working condition.
  • Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)
  • Customer Service
  • Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
  • Pro-actively address customer complaints and ensure that customers are given positive feedback.
  • Build strong relationships with regular customers.
  • Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
  • Compliance
  • Compliance and adherence to company's internal control policies.
  • Compliance to the code of ethics and escalate fraudulent activities.
  • Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
  • Credit bets are not allowed to be taken by any team member.
  • Team members on duty are not allowed to take bets wearing Hollywood uniform.
  • Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
  • Team members are not allowed to be behind the terminal counters when off duty.
  • Team members on duty are not allowed to utilize the Limited pay-out machine.
  • Values
  • Actively promote the Hollywood values.
  • Live the values and lead as an example to other team members.

 What You’ll Bring To The Team:

  • Demonstrate good analytical skills.
  • Strong computer skills.
  • Demonstrate creative skills.
  • Strong sense of accountability.
  • Work under pressure and able to meet deadlines.
  • Demonstrate excellent attention to detail.
  • Must be able to plan effectively and efficiently in order to meet deadlines.

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