Junior Cloud Support Engineer

At Crimson Line, excellence isn’t optional - it is the baseline . If you’re looking for an easy ride, stop reading now. You will work harder than you thought possible. You’ll sacrifice personal time to earn certifications and master new skills because “good enough” doesn’t exist here. Our ethos is work smarter, not harder - but that requires relentless effort, initiative, and the ability to make complex problems look simple. We’ll give you direction, but we expect you to think independently, anticipate challenges, and go beyond what’s asked. If you’re not prepared to be extraordinary, Crimson Line isn’t the place for you. If you are - welcome to the team that sets the standard others aim to reach. How to apply? Complete the screening questionnaire: No need to submit your CV just yet. Once we've screened your answers, and should you qualify, we'll reach out to you by email and then you can submit the required documents. Important Notes to improve your chances of success with this application: We are not hiring someone who requires senior‑level compensation in a junior‑level role. Applicants must have a valid driver's license and must have their own vehicle to use during the workday . Applicants who do not have a valid driver's license and their own vehicle do not qualify. This is an office‑based role in Johannesburg . Applicants must already reside in the area. Applicants who reside in areas other than Johannesburg do not qualify. We are not considering relocation or remote work at this time. Applicants with interest or qualifications in software development will not be considered for this role, as our company does not offer this service to our clients, nor do we have mentors in our program with this skillset . No CV submitted here will be considered for the position. Only applicants who complete the questionnaire via the link at the end of this advert will be considered. Location: Johannesburg (Office‑based only – local applicants only need to apply) Type: Full‑time, permanent Reports to: IT Operations Manager Requirements for the applicant: Matriculated with mathematics, obtained above 65% average for your degree or diploma, valid driver's license and your own vehicle to use for work‑related travel. The Role We’re hiring a Junior Cloud Support Engineer with up to 2 years of hands‑on experience in Microsoft 365 and cloud infrastructure. You’ll work on designing and supporting modern workplace solutions, managing cloud environments, and collaborating with internal teams and vendors. This is a great opportunity for someone ready to step up and grow in a supportive, technically strong environment and who is looking to study for one certificate after the other. What You’ll Do Deploy and manage Microsoft 365 solutions (Exchange Online, Teams, SharePoint, OneDrive) Configure and maintain cloud infrastructure with a focus on networking and security Handle migrations to Microsoft 365 (email, files, etc.) Monitor system performance and ensure reliability Document infrastructure and processes Mentor junior team members and act as 1st‑level escalation Collaborate with vendors and internal teams Log time and update tickets in Halo PSA What You’ll Need Up to 2 years’ experience in a similar role Microsoft certifications in Modern Workplace and/or Security (required) Intermediate networking skills (VPN, TCP/IP, switching, firewalls) DNS hosting experience Basic scripting (PowerShell) and virtualization knowledge South African IT qualification (advantageous) Valid Code B driver’s license Your own vehicle to use during the workday. Travel reimbursement with valid logbook will be done. About Crimson Line Crimson Line is a dynamic and growing IT services provider based in South Africa. We specialize in secure cloud environments, modern workplace solutions, data protection, and strategic technology partnerships. Our mission is to help businesses do more with less through smart, user‑centric technology. Why Join Us? Supportive team with a focus on technical growth Diverse client base and interesting projects Market‑related salary aligned with experience 16 days annual leave Performance coaching and career development You will work closely with a mentor and receive guidance from our Microsoft Certified Trainers. You will learn more, learn faster, and grow your IT career. Seniority level Entry level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr