Manager, Facilities Management Operations, Cape Town And Port Elizabeth
3 weeks ago
Overview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions. The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an enhanced Customer experience across the RES Commercial managed sites, across both the Cape Town and Gqeberha portfolio. This role ensures that buildings, infrastructure, and support services operate efficiently, safely, and in alignment with organisational goals and objectives with defined standards of service; this includes soft services. Drive a focus on service benchmarking, process improvement, cost reduction and innovation through the ongoing coaching and mentoring of the Facilities Management Operations team. Qualifications National Degree in Facilities Management and Hospitality Management. Accreditation with Green Build Council South Africa (Accredited Professional – New and / or Existing Builds. Accreditation with SAFMA – South African Facilities Management Association (Accredited Facilities Professional (AFP) Three-year FM certification or qualification. Experience Required Collaborate with the RES value-chain to ensure seamless service delivery. Monitor and improve client satisfaction through surveys, feedback loops, and service audits, Engagement & Interaction: Frequency and quality of client interactions across managed sites. Resolving client complaints by restoring trust, protecting relationships, and turning a negative moment into a positive experience. Act as a strategic partner to Business Units to understand their space, service, and operational needs. Participate in workplace strategy planning, ensuring facilities support evolving hybrid work models, employee wellness, and productivity. Coordinate with IT and security teams to ensure seamless integration of building systems, access control, and smart technologies. Key Responsibilities Develop and implement long‑term facilities strategies aligned with the business objectives and ensures provision of soft services e.g. cleaning, hygiene, pest control, office plants, garden landscaping, parking management, mail and courier management, confidential document shredding, waste management, wellness centers, hospitality and building fabric maintenance services to clients in the managed site/s, Execution to be undertaken through the
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Cape Town, South Africa Ananzi Full timeJob Overview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Business Segment: Group Functions The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an...
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Cape Town, South Africa Ananzi Full timeJob Overview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Business Segment : Group Functions. The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive...
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Cape Town, South Africa Ananzi Full timeOverview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and...
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Cape Town, South Africa Ananzi Full timeJob Overview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Business Segment: Group Functions The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an...
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Cape Town, South Africa Ananzi Full timeManager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview: Business Segment: Group Functions. Create and maintain safe, secure, attractive, and productive working environments that support the operational needs of all tenants in the managed portfolios. Oversee the performance and delivery of the RES Commercial Facilities Management...
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Cape Town, South Africa Standard Bank of South Africa Limited Full timeManager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions Create and maintain safe, secure, attractive, and productive working environments that support the operational needs of all tenants in the managed portfolios. Oversee the performance and delivery of the RES Commercial Facilities Management...
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Cape Town, South Africa Ananzi Full timeOverview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions. The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and...
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Cape Town, South Africa Ananzi Full timeOverview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and...
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Cape Town, South Africa Standard Bank of South Africa Limited Full timeOverview Manager, Facilities Management Operations, Cape Town and Port Elizabeth Job Overview Business Segment: Group Functions The Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and...
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Cape Town, South Africa Ananzi Full timeJob Overview Manager, Facilities Management Operations, Cape Town and Port ElizabethBusiness Segment: Group FunctionsThe Operations Manager is to lead and manage the performance and delivery of the RES Commercial Facilities Management functions, together with the 3rd party Outsourced Business Partner teams in the strategic planning, execution and drive an...
