Customer Service Consultant
4 weeks ago
Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. We have amazing opportunities for 25 Customer Service Consultant (Customer Care) roles to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? The position will be responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently on all customer interaction platforms which may include transactional support. With Hollywoodbets You Will Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career. You Bring 6 months Contact Centre experience. Customer service Experience A Bonus To Have Betting Knowledge. What You’ll Do For The Brand Effective resolution of customer queries across various platforms. Perform prescribed security checks for effective query resolution. Ensure strict adherence to company policies, procedures, and regulatory requirements to maintain compliance in all customer interactions. Investigate and resolve customer queries, working closely with internal and external stakeholders until completion. Display good customer service principles in dealings with customers and other internal team members/departments/branches, and ensure that the optimal turnaround time for customer queries is maintained. Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls. Consistently achieve and maintain allocated KPIs to ensure optimal performance and service excellence. Take proactive steps to ensure escalations are completed in accordance with internal escalation process. Attend to ad-hoc functions as required due to operational requirements. What You’ll Bring To The Team Exceptional written communication and strong command of the English language. Demonstrates exceptional attention to detail. Strong people management skills and problem-solving skills. So, are you ready to level up, learn, and perform at your best? Apply now Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful. #J-18808-Ljbffr
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Customer Service Consultant
1 day ago
Durban, South Africa Aloecrest Healthcare Full timeWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. KNOWLEDGE & RESPONSIBILITIES - Listening to customer...
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Customer Service Consultant
1 day ago
Durban, South Africa OneCall24 Full timeWe require Customer Services Consultants.(USA Campaign) Minimum Requirements: - Must have call center experience - Experience in Customer care ,Retail and or Sales. - 6mnths minimum - Matric or Equivalent - Fluent command of English WhatsApp to book interview :0786596183 Salary structure: R5000 incl: incentives and shift allowance **Salary**: From...
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Customer Service Consultant
4 days ago
Durban, South Africa Yellosa Full timeOur client is seeking a Customer Service Consultant for their team in Cape Town North. Location: Cape Town Northern Suburbs Requirements: Grade 12 At least 2 years’ experience in a call centre/customer support environment Computer literate – MS Outlook, Excel, Word & Internet Professional communication skills in both Afrikaans and English Formal business...
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Customer Service Consultant
4 weeks ago
Durban, South Africa Hollywoodbets Full timeCustomer Service Consultant (Customer Care) – Umhlanga Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our...
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Customer Service Consultant
4 days ago
Durban, South Africa Telesure Investment Holdings (Pty) Ltd. Full timeCustomer Service Consultant - Policy Services (Durban) page is loaded## Customer Service Consultant - Policy Services (Durban)locations: Durban, Kwazulu Nataltime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 28, 2025 (20 hours left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading...
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Debt Review Customer Services Consultant
3 days ago
Durban, South Africa Debt Solutions SA Full timeDebt Solutions SA is recruiting for a Debt Review Customer Service Consultant At our Cowey Park Durban offices - You will be Responding to customer service queries within SLA - Ensuring that queries are resolved timeously and with accuracy - Administration and Data capturing - Terminations - Customer Complaints - Clearance Certificates - Change of...
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Customer Service Consultant
3 weeks ago
Durban, South Africa Telesure Investment Holdings (Pty) Ltd. Full timeOverview Customer Service Consultant - Policy Services (Durban) – full time, posted today. Job Purpose Obtain and capture information from insured or designated persons to settle claim with insurance carrier. Responsibilities Customer management – manage customers, first call resolution, complete requests. Customer needs & analysis – ask questions,...
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Customer Services Consultant
2 weeks ago
Durban, South Africa RELX Full timeKey Accountabilities: Service Delivery - Act as an ambassador of the company and demonstrate company values. - Telephone and written correspondence Etiquette: Deal with customers in a professional manner. - First Call Resolution: To effectively resolve customer enquires on first contact. - Take ownership of customers’ requests and liaise with other...
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Customer Service Consultant
3 weeks ago
Durban, South Africa Telesure Investment Holdings (Tih) Full timeCustomer Service Consultant – Policy Services (Durban) Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose: Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with...
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Durban, South Africa Telesure Investment Holdings (Tih) Full timeA leading financial services provider in Durban is seeking a Customer Service Consultant for Policy Services. This entry-level role involves managing customer inquiries, providing information on policies, and upselling services. Applicants must have Grade 12, relevant qualifications, and a passion for service excellence. Join the team to contribute to...
