Service Desk Specialist — ICT Support

Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we invite passionate...

We are searching for a detail-oriented ICT Technical Supervisor to join our client in the financial sector excellent team. The ICT Technical Supervisor’s responsibilities include supervising staff while they complete repairs and installations, providing training to new recruits, scrutinizing existing processes, writing reports, developing work schedules,...

Mazars Gauteng is currently recruiting for a Junior Service Desk Specialist who will be responsible for providing technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tools and products used by Mazars. **Duties and Responsibilities**: **Desktop Support**: - Attending to service requests logged for by...

Reboots of PCs / Servers for cases where customer ask for "out of business hours action. On demand software requests Back-up checks Response to monitoring Alerts All the above and tasks are supported with training and Knowledge Articles for reference. Taking the lead in providing functional escalation to internal, customer and 3rd party supplier resolver...

A leading ICT company in Johannesburg is seeking an enthusiastic Service Desk Engineer. This entry-level role offers extensive training and opportunities for career growth in the fast-paced ICT industry. Responsibilities include supporting customers with networking equipment and ICT services. A Matric/High School certificate is required, and no prior...

Job description We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction. **KEY...

To provide first line ICT technical troubleshooting, support and resolving to client service request, analyse, diagnose and resolve client faults timeously with which may vary from straight forward to more complex service request/faults. Ensure clients satisfaction to the Transnet community nationally. Respond to large volumes of service request within...

A South African information and communications technology (ICT) provider that offers voice, data, and cloud solutions to businesses, is seeking a Level 2 Service Desk Agent to provide advanced remote technical support for their clients' VOIP and Connectivity solutions. This role involves handling incoming customer faults and requests via phone and email,...

Job & Company Description: Im looking for ICT Support Leads for both contract and long-term assignments with reputable clients across South Africa. These opportunities offer exposure to diverse ICT environments and the chance to manage support operations, lead teams, and implement best practices that drive service excellence.Partnering with me ensures a...

**Brief Job description** - Provide 1st level technical support - Service restoration - Fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems - Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed...