Business Manager

Business Manager - Furniture Solutions - South Africa Join to apply for the Business Manager - Furniture Solutions role at JLL. Be among the first 25 applicants (4 days ago). About Tétris Tétris, a JLL Group subsidiary, specialises in designing and developing professional workspaces. As both consultant and general contractor, we provide comprehensive turnkey services for office fit-outs and property renovations across commercial, education, retail, and hospitality sectors. Operating globally across three continents and represented in eleven countries in EMEA, Tétris leads the Design & Build market with approximately $700 million turnover and over 900 employees. Following the successful launch of our Furniture Solutions department in France in 2017, we’re expanding this business unit across all Tétris markets. Role and Mission Reporting directly to the local South African Director – Furniture Solutions. Business Manager Responsibilities Client Engagement Serve as primary liaison between design teams and clients throughout project lifecycle. Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins. Leverage enthusiasm and expertise to drive customer acquisition and retention. Build, nurture and maintain strong relationships. Technical Expertise Maintain comprehensive furniture product knowledge across diverse project types. Knowledge of comprehensive end‑to‑end circular services relating to furniture assets – including, but not limited to, Digital Product Passports; product and component tracking; inventory management; furniture assessment; re‑use and refurbish processes; disposal and distribution; responsible recycling; industry accreditations and standards. Collaborate with architects and designers to create opportunities, and prepare suitable furniture proposals that meet clients’ requirements. Stay current with industry developments, sustainability trends, and circular economy practices. Apply technical insights to provide creative solutions aligned with overall interior design concepts. Broad knowledge of global brands, manufacturers and their product portfolio’s. Project Management Manage complete project lifecycle from initial consultation through implementation. Coordinate client and supplier relationships, administration, and delivery. Ensure seamless project execution and client satisfaction. Required Experience and Qualifications Education Matric and Technical University diploma/degree in Construction/Architecture/Real Estate/Facilities Management with a furniture and/or interior design focus, or similar qualification. Professional Experience Minimum 5 years relevant furniture industry ‘Dealer’ experience. Proven team experience in furniture supply/design. Strong business acumen with demonstrated customer satisfaction results. Technical Knowledge Deep understanding of furniture design principles and ability to read technical layouts and shop‑drawings. Knowledge of local workplace regulations. Familiarity with sustainability and circularity best‑practice processes, applications and materials. Technical Skills Advanced proficiency in Microsoft Office suite. Experience with Salesforce, Navision preferred. Fluency in English (written and verbal). Valid South African driving licence. Personal Attributes Team spirit and empathy in managing diverse stakeholder relationships. Strong organisational skills for complex project coordination. Dynamism and energy to drive commercial business growth. Flexibility to adapt to changing client needs and market conditions. Dynamic problem‑solving abilities. Interested in this opportunity? If you fulfil all required qualifications and this position interests you, please contact us to apply. #J-18808-Ljbffr