Restaurant & Bar Manager

4 weeks ago


Cape Town, South Africa Indalo Hotels And Leisure Full time

The Fountains Hotel in Cape Town is looking for a Restaurant & Bar Manager who will help be overseeing the daily operations of the restaurant and bar, ensuring exceptional guest experiences, optimizing financial performance, streamlining operational processes, and leading a motivated and high-performing team. Duties and Responsibilities : Develop and manage budgets, forecasts, and financial reports. Monitor daily sales, beverage costs, and labor expenses to ensure profitability. Participate in the sales of tickets for inhouse events Ensure the inhouse guest conversion to the restaurant is as per budget Monitor guest satisfaction scores (e.g., reviews, surveys) and implement improvements. Create a welcoming atmosphere that encourages repeat business and positive word-of-mouth. Develop and enforce standard operating procedures (SOPs) for service, hygiene, and quality control. Coordinate with kitchen and bar teams to ensure smooth service flow. Recruit, train, and mentor restaurant and bar staff. Conduct regular performance reviews and provide coaching for improvement. Foster a positive team culture focused on collaboration, accountability, and excellence. Schedule staff effectively to meet business needs while controlling labor costs.Experience 3-5 years of experience in food and beverage operations, preferably in a supervisory or managerial role. Proven track record in managing budgets, staff, and guest satisfaction. Experience with POS systems, inventory management, and scheduling software. Education Matric Diploma or Degree in Hospitality Management, Business Administration, or a related field. Certifications in Food Safety, Alcohol Service, or Customer Service are a plus. Job Types : Full-time, PermanentPay : R Education : High School (matric) (Preferred)Experience : Restaurant & Bar Manager : 3 years (Preferred)Location : Cape Town, Western Cape (Required)Work Location : In person #J-18808-Ljbffr



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