Senior Associate Data Centre Technical Services Systems Integration Specialist L2
3 weeks ago
Senior Associate Data Centre Technical Services Systems Integration Specialist L2 Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Data Centre Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations, and attends to break/fix events. They work towards associate to professional level certification, whilst at the same time developing business knowledge. Key responsibilities Installation, break/fix incidents on low to medium level of complexity. Support standby on rotation. Continues training, development and vendor product certification aligned with NTT GTM. Takes responsibility for problem resolution and troubleshooting during project lifecycle. Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover. Compiles and maintains project administration (Time Capture and feedback to stakeholders). Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes Display a strong learning orientation and upskilling, especially during the first 12 months from starting date. Developing proficiency in following – PURE SAN Array Support, HPE, DELL, Cisco UCS, VMware, Veeam. Developing fundamental project and administration ability. Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Good verbal communication skills. Demonstrate a client service orientation. Hands‑on proactive in approach. Academic Qualifications and Certifications Relevant certifications such as – PURE FASS, HPE Proliant servers, Primera, Alletra, MSA Storage; Dell PowerEdge servers, PowerStore; VMware, Cisco UCS, Veeam Backup and Recovery. Own Vehicle (Non‑negotiable). Required experience High level experience working in DataCentre environments for hardware replacement and standby. Moderate level of work experience in a technical L1/L2 Hardware support and implementation. Moderate level experience engaging with clients and conducting presentations. Professional client conduct interacting with customers.Existing vendor certification in any of listed technologies with priority of PURE or related SAN Array HW support. Workplace type: Hybrid Working. Equal Opportunity Employer. NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr
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WorkFromHome, South Africa NTT DATA, Inc. Full timeA technology services company in Johannesburg seeks a Senior Associate Data Centre Technical Services Systems Integration Specialist. You will be responsible for installation, configuration, and providing technical support in Data Centre environments. Candidates must have relevant certifications and experience in hardware support. This hybrid role offers...
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WorkFromHome, South Africa NTT Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior...
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WorkFromHome, South Africa Ntt Data, Inc. Full timeA technology services company located in Johannesburg is looking for a Senior Associate Data Centre Technical Services Systems Integration Specialist. In this hybrid role, you will be responsible for installation, configuration, and providing technical support within Data Centre environments. Candidates must possess relevant certifications, experience in...
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