OMF Client Relations Consultant
2 weeks ago
Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services. Responsibilities Product/Service Information: Provide advanced product/service information. Customer Order Processing: Record and process customer orders, selecting the most appropriate approach based on predefined options. Resolving Customer Issues: Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; elevate appropriately. Customer Relationship Development / Prospecting: Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints. Customer Relationship Management (CRM) Data: Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities. Customer Needs Clarification: Interview the customer, following a multilevel sales script, to clarify the customer's requirements. Renewals: Provide exceptional service to customers to encourage continued use of the organization's products/services. Operational Compliance: Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards. Personal Capability Building: Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Skills Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling Competencies Action Oriented Communicates Effectively Customer Focus Decision Quality Ensures Accountability Instills Trust Interpersonal Savvy Nimble Learning Education National Certificate Closing Date 26 November 2025, 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story #J-18808-Ljbffr
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OMF Client Relations Consultant
2 weeks ago
Louis Trichardt, Limpopo, South Africa Old Mutual Limited Full time R150 000 - R250 000 per yearLet's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaTo provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to...
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OMF Client Relations Consultant
4 days ago
Louis Trichardt, South Africa Old Mutual Full timeDescription naTo provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards. Has a good understanding of products and services. Responsibilities Product / Service...
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Client Relations
2 weeks ago
Louis Trichardt, South Africa Old Mutual South Africa Full timeA leading financial services company in South Africa is seeking a customer service representative to enhance customer satisfaction through effective communication and problem-solving. The role involves managing customer interactions, providing product information, and ensuring compliance with operational standards. Ideal candidates will possess a National...
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Client Relations
3 days ago
Louis Trichardt, South Africa Old Mutual South Africa Full timeA leading financial services company in South Africa is seeking a customer service representative to enhance customer satisfaction through effective communication and problem-solving. The role involves managing customer interactions, providing product information, and ensuring compliance with operational standards. Ideal candidates will possess a National...
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Client Success
4 days ago
Louis Trichardt, South Africa Old Mutual Full timeA leading financial services company in Louis Trichardt is seeking a dedicated customer service representative. This role focuses on providing exceptional customer experiences, managing customer relationships, and handling product inquiries. Ideal candidates will have consultative selling skills and be adept at utilizing CRM software. A National Certificate...
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Membership Consultant
1 week ago
Louis Trichardt, South Africa Motion Fitness Louis Trichardt Full time**Motion Fitness Louis Trichardt, is looking for vibrant, dynamic, responsible and target driven Membership Consultant.** **Job Purpose**: To ensure the successful acquisition of new members for Motion Fitness Louis Trichardt - through the effective achievement of specific monthly sales targets - and provide a service excellence to all current and potential...
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The Category
1 week ago
Louis Trichardt, South Africa DeARX Full timeApply for the The Category & Marketing Manager: role at DeARX . The Category & Marketing Manager: (Packaging Solutions), Limpopo Province Remuneration: Market related + medical aid, pension, 13th cheque Purpose of the Role The Category & Marketing Manager: (Packaging Solutions) is responsible for developing and implementing marketing strategies for packaging...
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Sales Specialist
1 week ago
Louis Trichardt, South Africa Motion Fitness Louis Trichardt Full time**The main purpose of this position is**: To ensure the acquisition of new members for Motion Fitness Louis Trichardt - through the effective management of specific monthly sales targets by membership consultants - and the maintenance of service excellence and relationship building with current as well as potential members. **Sales Function** (a) Ensure...
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Operations Manager
1 week ago
Louis Trichardt, South Africa NDC Personnel & Contractors Full timeAttention **Operations Managers!** Are you a seasoned professional in the production realm, with a passion for operational excellence and a drive to make a meaningful impact? An exceptional opportunity awaits you at a prominent **agri-company** in **Limpopo!** NDC Personnel & Contractors, your trusted recruitment consultancy, is seeking an enterprising and...
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The Category
1 week ago
Louis Trichardt, South Africa DeARX Full timeThe Category & Marketing Manager: (Packaging Solutions) LIMPOPO PROVINCE Remuneration: Market related + medical aid, pension, 13th cheque Purpose of the Role The Category & Marketing Manager: (Packaging Solutions) is responsible for developing and implementing marketing strategies for packaging material within the Retail division. The role ensures that...
