Skills Coach: Product Support

6 days ago


Randburg, South Africa Tracker South Africa Full time

A leading South African organization is seeking a Skills Coach to enhance training programs in their Call Centre. This role involves designing effective training material, monitoring and evaluating training processes, and coaching agents to improve service delivery. Ideal candidates will have 3 years of contact centre experience, including a minimum of 18 months with the organization, and coaching qualifications. This position offers benefits such as medical aid and provident fund.#J-18808-Ljbffr


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