Head of High-Volume Call Center Sales

**Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive programs to drive...

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

A leading call center solutions provider seeks a Head of Sales for their Johannesburg location. The successful candidate will lead and scale sales in a high-volume environment, ensuring operational excellence and exceeding KPIs. Applicants must have over 8 years of sales leadership experience in large call centers and a strong grasp of sales KPIs. This role...

**Job Description**: Posted Monday, July 14, 2025, 11:00 PM **Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company...

**Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...

Advanced Call Center Technologies is seeking Workforce Production Scheduler to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Production Scheduler has the primary responsibility of managing forecast and schedules for assigned...

Call Center AgentThe MSSG platform consist of four specialised services solutions,EVENT SECURITY,STAFFING,RECRUITMENT AND DIRECT MARKETING,with these four solutions,MSSG is focused on providing turnkey specialised ,intergrated services to South African market.Call Center Agent Job Responsibilities:Obtains client information by answering telephone calls;...

Lead Call Center & Screening SpecialistOverviewWe are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Meet and exceed sales targets and KPI's. Build and develop existing client base. Build and develop new potential business. Answering agent questions regarding best practices or difficult calls. Ensuring staff members are achieving...

Advanced Call Center Technologies is seeking out energetic Supervisor to join our team. We are looking for passionate communicator’s with excellent organizational skills, management experience, and the ability to drive results. In this role you will directly supervise 10-25 agents in a call center production environment. ACTs ideal leaders are problem...