Insurance Consultant

2 weeks ago

Pretoria, Gauteng, South Africa Santam Full time

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants based in Centurion. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

This role is focused on, but not limited to; servicing broker requests, including enquiries.

  • Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
  • Dealing with general insurance and policy specific enquiries;
  • Dealing with issuance of new policies/policy maintenance/renewal/agri aspects of policies;
  • Assisting to resolve all insurance queries within required timeframe and compliance requirements;
  • Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
  • Undertaking to adjust premiums in line with new asset values;
  • Managing client expectation on expected turnaround times for submitted requests;
  • Adhering to underwriting criteria and regional requirements;
  • Assist with profiling the client with the best suitable product and underwriting criteria;
  • Advising brokers to ensure that we meet with clients' needs in terms of the correct cover and product;
  • Assisting in implementing solutions for improvement; and
  • Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

QUALIFICATIONS AND EXPERIENCE

  • Matric / Grade 12
  • A relevant insurance related qualification (NQF lev 4) would be advantageous
  • Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
  • Minimum of 3 years' experience in short term insurance commercial lines and/or Agri assets

KNOWLEDGE AND SKILLS

  • Excellent verbal and written communication skills
  • Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
  • Ensure adherence to quality, compliance and accreditation standards
  • Conduct efficient administration
  • Optimising work processes
#J-18808-Ljbffr

  • Insurance Consultant

    4 days ago

    Pretoria, Gauteng, South Africa Sanlam Full time

    Insurance Consultant (JG 10) (Hill on Empire)Date: 24 Apr 2025Location: Pretoria, GautengCompany: Sanlam GroupWho are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets,...

  • Insurance Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa Sanlam Limited Full time

    Insurance Consultant (Centurion / Parktown)Date : 17 Feb Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in...

  • Insurance Consultant

    1 day ago

    Pretoria, Gauteng, South Africa Sanlam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

  • Insurance Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa Santam Business Full time

    Job title: Insurance Consultant Job Location: Gauteng, Johannesburg Deadline: April 26 What will make you successful in this role? Servicing broker requests, including enquiries. Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services. Dealing with general insurance and...

  • Insurance Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa Santam Business Full time

    Job title: Insurance ConsultantJob Location: Gauteng, JohannesburgDeadline: April 26What will make you successful in this role?Servicing broker requests, including enquiries.Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services.Dealing with general insurance and policy specific...

  • Broker Business Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa Miway Insurance Limited Full time

    Join to apply for the Broker Business Consultant role at MiWay Insurance Limited.Job Title:Broker Business ConsultantJob Location:Gauteng, JohannesburgDeadline:April 03Job DescriptionUp for a new challenge? Feel you can make a difference? The Broker Department is looking for an enthusiastic individual who would like to fill the above-mentioned role in...

  • Claims Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa Hollard Insurance Full time

    Hello… an exciting new opportunity has just become available in our Insure, Inland Region. We are looking to recruit a Claims Consultant.Role ObjectivesThis Claims Consultant role will be responsible for managing branch claims assigned, within the branch mandate, within the set standards required by the company, thus contributing to the productivity of the...

  • Insurance Consultant

    3 weeks ago

    Pretoria, Gauteng, South Africa Sanlam Full time

    Who we areSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centred on...

  • Insurance Sales Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa B-Sure Full time

    B-Sure Group is seeking a highly motivated Insurance Sales Consultant to join our team in Bedfordview, Johannesburg. The successful applicant will be responsible for contacting dealers, gathering information from clients, and selling relevant quotes.Responsibilities:Contacting dealers and ensuring relationship buildingGathering information from clients to...

  • Insurance Sales Consultant

    2 weeks ago

    Pretoria, Gauteng, South Africa B-Sure Full time

    Job OverviewWe are seeking a motivated and results-driven individual to join our team as an Insurance Sales Consultant. As a key member of our sales team, you will be responsible for building and maintaining relationships with dealers, generating leads, and driving sales growth.