Chief Operating Officer

3 weeks ago


WorkFromHome, South Africa Somewhere Full time

Chief Operating Officer - Mobile Home Park Business Location: Remote / Offshore Compensation Latin America: USD $4, - $5, / month + performance-based bonuses & long-term equity opportunities South Africa: USD $4, - $6, / month + performance-based bonuses & long-term equity opportunities Industry: Real Estate / Mobile Home Parks / Scalable Operations Schedule: Full-Time | Must be available to operate across U.S. business hours (EST) About The Company We are a fast-growing mobile home park operator on a mission to transform the manufactured home community industry, building scalable, systems-driven operations while providing quality, affordable housing. The goal is to scale to a multi-million-dollar portfolio within 5 years. Company Values Community First: Transform trailer parks into thriving communities Systems Over Hustle: Build infrastructure that scales Extreme Ownership: Solve problems, take responsibility 10x Thinking: Design for scale, not just current needs Speed + Quality: Execute urgently without sacrificing excellence About The Role The COO will design and implement operational systems that enable rapid scaling, oversee occupancy acceleration, manage teams, and ensure financial and operational performance. This role requires urgency, extreme ownership, and the ability to deliver measurable results from day one. First Mission: Achieve % occupancy across units within 6 months. Occupancy Acceleration Own the occupancy pipeline: marketing, lead generation, screening, lease signing, move-in, retention. Execute systems to achieve % occupancy by target date. Build tenant retention programs maintaining 95%+ occupancy. Operational Systems & Excellence Implement SOPs for maintenance, collections, screening, move-ins / move-outs, and vendor management. Deploy property management automation tools and KPI dashboards. Build systems that scale without creating dependencies on individual contributors. Team Leadership & Development Recruit, train, and manage property managers, maintenance, and leasing teams. Build a high-accountability, high-performance culture. Scale team structure as the portfolio grows. Financial Performance Management Full P&L responsibility. Drive NOI growth through occupancy optimization and cost management. Develop projections and models for scaling operations. Growth Infrastructure & Scalability Prepare systems for rapid acquisition integration. Build scalable processes for future portfolio growth. Identify and eliminate bottlenecks before they impact operations. Required Qualifications 7+ years in property management, CRE operations, or mobile home park management. Proven track record managing teams remotely and achieving occupancy / revenue targets. Strong analytical, financial, and technical skills (spreadsheets, dashboards, AI, PM software, CRMs). SOP development experience and excellent written / verbal English. Demonstrated success improving occupancy, scaling teams, and reducing costs. Mindset & Attributes 10x thinker, extreme ownership, systems obsessed. Action-biased with an urgency mindset. Mission-aligned with community transformation. First 30 Days - Occupancy Blitz Sprint Week 1: Audit units, analyze marketing / leasing / screening, build 6-month plan. Week 2: Implement PMS / CRM, KPI dashboard, streamline processes. Week 3: Launch marketing campaigns, begin aggressive leasing, document SOPs. Week 4: Scale highest-performing processes, train team, deliver 5-month roadmap. Deliverables by Day 30 Operational audit & bottleneck plan: units in active pipeline, SOPs documented, KPI tracking operational, 5-month roadmap to % occupancy. Compensation & Performance Bonuses 60-Day Launch Bonus: Achieve 40+ units in pipeline. Occupancy Milestones: 75% by Jan 1, 90% by Mar 1, % by Apr 15. Quarterly NOI Performance: % of growth targets. Long-Term: Equity / profit-sharing opportunities as portfolio scales. Paid for results and velocity, not hours. How to Apply Submit the following materials: Video (≈5 min): "My 30-day sprint plan to launch occupancy acceleration & fill units". One-Page Strategic Brief: "3 biggest bottlenecks preventing % occupancy & Week 1 action plan". Resume / CV: Highlight operational achievements with metrics (occupancy improvements, speed, cost savings, team scaling). Typing test. Personality Test. #J-18808-Ljbffr



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