Process Engineer

4 weeks ago

Johannesburg, South Africa Monocle Solutions Group Full time

About the Role Monocle is an independent consulting firm specializing in banking and insurance. We seek experienced Process Engineers to drive end‑to‑end process optimization across banks and financial institutions. Key Responsibilities Analyze, design, optimize, and document end‑to‑end business processes across banks and financial institutions. Map and analyze current‑state processes, workflows, and systems across business units to identify inefficiencies, bottlenecks, and control gaps. Develop detailed process maps, SOPs, RACI charts, and related documentation. Align processes with data governance, risk, and control frameworks (RCSA, risk / control matrices). Collaborate with stakeholders across business, operations, IT, and risk. Facilitate workshops, interviews, and requirements gathering sessions with SMEs. Define and track KPIs to measure process performance and effectiveness. Leverage leading process modeling and mining tools (Visio, Bizagi, Signavio, ARIS, Lucidchart, Celonis). Qualifications & Experience Bachelors degree in Business, Finance, Engineering, or related field (postgraduate advantageous). 3+ years experience in process engineering, business analysis, or operational improvement within financial services. Strong understanding of banking or insurance processes, products, and regulatory environment. Proven track record of delivering end‑to‑end process improvement projects. Hands‑on experience with process modelling tools (Visio, ARIS, Bizagi, Signavio, Lucidchart). Familiarity with automation and digital transformation initiatives (RPA, workflow tools). Exposure to data management, process governance, and risk frameworks (beneficial but not required). Advantageous: BPM certifications (e.g., ABPMP CBPP, OCEB 2). Financial risk / regulatory certifications (FRM, CFA, PRM). Ideal Monocle Consultant Has an enquiring mind and is eager to learn and improve professional skillset. Can work in a dynamic environment; flexible and adaptable. Enthusiastic, high performer, excellent communicator. Works well under pressure to meet client objectives. Sociable and enjoys interacting at work and social events. Works well independently and in a team. Recruitment Process During the interview process, candidates will meet with Monocle representatives including People & Culture, company executives, and will demonstrate cognitive abilities through assessments. Interviews will assess fit and career aspirations. #J-18808-Ljbffr

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